NDR Info Status

Last Updated on 2026-05-08 by Norddeutscher Rundfunk

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Most reported problems

Not working

87.5%

Connection

12.5%

Common NDR Info Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve NDR Info network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the NDR Info App
1. On android, goto Settings » NDR Info » click [Force Stop]

Clear NDR Info App Cache and Data:
1. On android, goto Settings » Apps » NDR Info » Storage » click [Clear Data] option. This clears both data and cache.
2. restart NDR Info.

On android, goto Settings » Apps or Manage Apps tab.
Click NDR Info » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto NDR Info » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch NDR Info

Contact e-Mail: [email protected]

E-Mail: [email protected]

Website: 🌍 Visit NDR Info Website

Privacy Policy: https://www.ndr.de/app/Datenschutzerklaerung,datenschutz454.html

Developer: NDR

May 15, 2026, 06:35 AM
a iOS user from Geesthacht, Germany reported problems with NDR Info : Not working
Mar 07, 2026, 01:12 PM
a AndroidOS user from Hamburg, Germany reported problems with NDR Info : Not working
Mar 04, 2026, 05:18 AM
a AndroidOS user from Duisburg, Germany reported problems with NDR Info : Not working
Dec 23, 2025, 07:54 AM
a AndroidOS user from Hamburg, Germany reported problems with NDR Info : Not working
Dec 23, 2025, 07:32 AM
a AndroidOS user from Hamburg, Germany reported problems with NDR Info : Not working
Dec 12, 2025, 10:44 AM
a Windows user from Rhauderfehn, Germany reported problems with NDR Info : Not working
Nov 23, 2025, 02:41 PM
a iOS user from Hamburg, Germany reported problems with NDR Info : Connection
Sep 25, 2025, 05:15 PM
a AndroidOS user from Viborg, Denmark reported problems with NDR Info : Not working
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