Skratch app not working? crashes or has problems?

Skratch Status

Published by Zero Dawn Ltd on 2023-11-21

Skratch lets you plan, track and share your travel life with personalized maps.
Get started today on the top scratch map and travel inspiration app.

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Common dislikes about Skratch app

- After purchasing power up, unable to put location on regional level

- Tedious to add multiple pictures to a location

- Georgian regions marked as countries, despite not being recognized under international law

- Limited cities available to pin, unable to add a city not on the app's list

Have a Problem with Skratch - Where I've been? Report Issue

Common Skratch Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Skratch app on iOS and Android devices. Solve all Skratch app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Skratch iPhone Issues and Solutions

Skratch iOS app crashes, not working, errors
Skratch iOS app network issues
Skratch on iOS has black/white screen

Skratch Android App Issues and Solutions

Skratch has errors/crashing/not working
Skratch server network connectivity issues
Skratch has black screen

Skratch iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Skratch app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Skratch app crashes or not working on Iphone (iOS):

Close and restart the Skratch app on iPhone
Update Skratch app to the Latest Version for iOS
Uninstall and reinstall Skratch iPhone app
Update your iPhone to the latest iOS version

Fix Skratch on iPhone unable to connect to server/internet connection issues::

To resolve Skratch network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Skratch black/white screen (blank screen) on iPhone:

Follow the Skratch iOS app troubleshooting guide Here →

Skratch Android App Issues and Solutions

Fix Skratch not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Skratch app issues:

Force Stop the Skratch App
1. On android, goto "Settings" » click Skratch app. » click "Force Stop".

Update Skratch to the latest version on PlayStore

Clear Skratch App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Skratch app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Skratch.

Fix Skratch unable to contact server/ Skratch internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Skratch » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Skratch » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Skratch on android.

Solve Skratch black/white screens issue on Android:

Follow the Skratch android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Zero Dawn Ltd, developers of Skratch.

Verified email

Contact e-Mail: [email protected]

100% Contact Match

Developer: Zero Dawn Ltd

E-Mail: [email protected]

Website: Visit Skratch Website

About this app

Mark all the countries, cities, states, regions & provinces you've visited in the world. this app helps you automatically build your map in seconds. this app lets you plan, track and share your travel life with personalized maps. We are building this app into the ultimate companion for your travels. Any questions? Or feedback? Get started today on the top scratch map and travel inspiration app. Add photos and videos from the places you’ve been. No more fumbling through endless camera rolls. Drop us a message at hello@this app. Don’t know where to go?