WeDate app not working? crashes or has problems?

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Last Updated on 2024-08-07 by WeDate

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Common WeDate Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot WeDate app on iOS and Android devices. Solve all WeDate app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

WeDate iPhone Issues and Solutions

WeDate iOS app crashes, not working, errors
WeDate iOS app network issues
WeDate on iOS has black/white screen

WeDate Android App Issues and Solutions

WeDate has errors/crashing/not working
WeDate server network connectivity issues
WeDate has black screen

WeDate iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever WeDate app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix WeDate app crashes or not working on Iphone (iOS):

Close and restart the WeDate app on iPhone
Update WeDate app to the Latest Version for iOS
Uninstall and reinstall WeDate iPhone app
Update your iPhone to the latest iOS version

Fix WeDate on iPhone unable to connect to server/internet connection issues::

To resolve WeDate network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix WeDate black/white screen (blank screen) on iPhone:

Follow the WeDate iOS app troubleshooting guide Here →

WeDate Android App Issues and Solutions

Fix WeDate not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent WeDate app issues:

Force Stop the WeDate App
1. On android, goto "Settings" » click WeDate app. » click "Force Stop".

Update WeDate to the latest version on PlayStore

Clear WeDate App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "WeDate app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch WeDate.

Fix WeDate unable to contact server/ WeDate internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click WeDate » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got WeDate » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch WeDate on android.

Solve WeDate black/white screens issue on Android:

Follow the WeDate android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at WeDate, developers of WeDate.

About this app

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