Music App app not working? crashes or has problems?

Music App Status

Last Updated on 2019-12-12 by Minh Ngoc

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Common Music App Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Music App app on iOS and Android devices. Solve all Music App app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Music App iPhone Issues and Solutions

Music App iOS app crashes, not working, errors
Music App iOS app network issues
Music App on iOS has black/white screen

Music App Android App Issues and Solutions

Music App has errors/crashing/not working
Music App server network connectivity issues
Music App has black screen

Music App iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Music App app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Music App app crashes or not working on Iphone (iOS):

Close and restart the Music App app on iPhone
Update Music App app to the Latest Version for iOS
Uninstall and reinstall Music App iPhone app
Update your iPhone to the latest iOS version

Fix Music App on iPhone unable to connect to server/internet connection issues::

To resolve Music App network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Music App black/white screen (blank screen) on iPhone:

Follow the Music App iOS app troubleshooting guide Here →

Music App Android App Issues and Solutions

Fix Music App not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Music App app issues:

Force Stop the Music App App
1. On android, goto "Settings" » click Music App app. » click "Force Stop".

Update Music App to the latest version on PlayStore

Clear Music App App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Music App app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Music App.

Fix Music App unable to contact server/ Music App internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Music App » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Music App » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Music App on android.

Solve Music App black/white screens issue on Android:

Follow the Music App android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Minh Ngoc, developers of Music App.

About this app

- Create & Manage Playlists - Easy to Add/Remove any song. Unlimited Playlist! - Add songs to your playlist and enjoy listening to the songs anytime, anywhere! - Full featured in app media player: repeat all, shuffle. - Music is displayed and can be controlled on the lock screen.