LOAK Lens app not working? crashes or has problems?

LOAK Lens Status

Last Updated on 2022-06-22 by LOAK, Inc.

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Common LOAK Lens Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot LOAK Lens app on iOS and Android devices. Solve all LOAK Lens app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

LOAK Lens iPhone Issues and Solutions

LOAK Lens iOS app crashes, not working, errors
LOAK Lens iOS app network issues
LOAK Lens on iOS has black/white screen

LOAK Lens Android App Issues and Solutions

LOAK Lens has errors/crashing/not working
LOAK Lens server network connectivity issues
LOAK Lens has black screen

LOAK Lens iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever LOAK Lens app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix LOAK Lens app crashes or not working on Iphone (iOS):

Close and restart the LOAK Lens app on iPhone
Update LOAK Lens app to the Latest Version for iOS
Uninstall and reinstall LOAK Lens iPhone app
Update your iPhone to the latest iOS version

Fix LOAK Lens on iPhone unable to connect to server/internet connection issues::

To resolve LOAK Lens network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix LOAK Lens black/white screen (blank screen) on iPhone:

Follow the LOAK Lens iOS app troubleshooting guide Here →

LOAK Lens Android App Issues and Solutions

Fix LOAK Lens not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent LOAK Lens app issues:

Force Stop the LOAK Lens App
1. On android, goto "Settings" » click LOAK Lens app. » click "Force Stop".

Update LOAK Lens to the latest version on PlayStore

Clear LOAK Lens App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "LOAK Lens app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch LOAK Lens.

Fix LOAK Lens unable to contact server/ LOAK Lens internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click LOAK Lens » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got LOAK Lens » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch LOAK Lens on android.

Solve LOAK Lens black/white screens issue on Android:

Follow the LOAK Lens android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at LOAK, Inc., developers of LOAK Lens.

About this app

Explore and experience NFTs in Augmented Realty with LOAK Lens.