Parallel app not working? crashes or has problems?

Parallel Status

Last Updated on 2024-08-08 by Parallel Corp.

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39 User reports:
App has problems

User reports 39

⚠️ Most reported problems ⚠️

Not working

60.0%

Crashes

17.5%

12.5%

Account

2.5%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Parallel Problems 😠👌🔥

- Calls were a bit glitchy

- No dark mode

1 Reported Issues: 😵🆘🛟🚨📢

Vyshnav

2022-04-05

I can't link my account with Twitter

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Have a Problem with Parallel - Quality voice chat? Report Issue

Common Parallel Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Parallel app on iOS and Android devices. Solve all Parallel app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Parallel iPhone Issues and Solutions

Parallel iOS app crashes, not working, errors
Parallel iOS app network issues
Parallel on iOS has black/white screen

Parallel Android App Issues and Solutions

Parallel has errors/crashing/not working
Parallel server network connectivity issues
Parallel has black screen

Parallel iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Parallel app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Parallel app crashes or not working on Iphone (iOS):

Close and restart the Parallel app on iPhone
Update Parallel app to the Latest Version for iOS
Uninstall and reinstall Parallel iPhone app
Update your iPhone to the latest iOS version

Fix Parallel on iPhone unable to connect to server/internet connection issues::

To resolve Parallel network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Parallel black/white screen (blank screen) on iPhone:

Follow the Parallel iOS app troubleshooting guide Here →

Parallel Android App Issues and Solutions

Fix Parallel not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Parallel app issues:

Force Stop the Parallel App
1. On android, goto "Settings" » click Parallel app. » click "Force Stop".

Update Parallel to the latest version on PlayStore

Clear Parallel App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Parallel app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Parallel.

Fix Parallel unable to contact server/ Parallel internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Parallel » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Parallel » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Parallel on android.

Solve Parallel black/white screens issue on Android:

Follow the Parallel android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Parallel Corp., developers of Parallel.

About this app

・You can always see your friends and groups online status in real-time! A world where when you go home your friends are waiting for you. Have fun with people all over the world with games!