Contact Houston News from KHOU 11 Support

I hate the app now! I used to love channel 11’s app and use it all the time. Now it’s a waste of time because it’s so hard to navigate. I hate it especially for my parents who are senior citizens; it’s hard for them to tell what is a news story and what is an ad! They get lost on random sites and it really irks me!!! It has become an unreliable app especially as a new source if it’s going to take you to unreliable places and unnecessary places if you click a link. Tonight even while at my parents house they were under a tornado warning that came across via a channel 11 notification for their area and you couldn’t find anything on the app about it and you couldn’t get to any news story without watching at least 30 seconds of ads first. If this had been an actual emergency for them they would’ve lost their lives trying to find out more info from their “ trusted news source”. Speaking of ads they’re everywhere and that’s a problem! If you go in looking for specific news story you can’t find it anywhere and you just get stuck looking for what they want you to look at and I am so exhaustingly tired of the crap. Not only do you have to watch ADS (crap) to get to a story but you have to continuously scroll past visual ADS to continue a story you’re reading. IMO the app is worthless as a news source. KHOU should be ashamed.

There are too many ads every time I watch a video even when I change the orientation of the video It wants to replay the ad many of the ads have nothing to do with Khou or Houston these are all app related ads for gambling or social media. Please help us in watching news really to our area without going to the annoying 30 second ads. if you change you the video orientation or if you actually get out of the video and come back and you have to rewatch another ad. Also a good choice would be to have if I missed a news report such as a 4 PM 6 PM to 10 PM then the app should give me at least 24 hours to watch the latest news report.

I use this app to get essential information about weather and local happenings. Every time I open it to get a weather forecast I have to watch a 15 second ad despite the numerous ads on the sides and top. The 15 second ad often causes me to miss the forecast or other information that can’t be replayed. If channel 11 is hurting for money this bad maybe they should look at a telethon to save their station or make cut backs and restructure their debt. You only get 1 star because your app is lacking.