TVP Info Status

Last Updated on 2024-06-13 by TVP S.A.

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App has problems

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⚠️ Most reported problems ⚠️

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Common TVP Info Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot TVP Info app on iOS and Android devices. Solve all TVP Info app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

TVP Info iPhone Issues and Solutions

TVP Info iOS app crashes, not working, errors
TVP Info iOS app network issues
TVP Info on iOS has black/white screen

TVP Info Android App Issues and Solutions

TVP Info has errors/crashing/not working
TVP Info server network connectivity issues
TVP Info has black screen

TVP Info iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever TVP Info app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix TVP Info app crashes or not working on Iphone (iOS):

Close and restart the TVP Info app on iPhone
Update TVP Info app to the Latest Version for iOS
Uninstall and reinstall TVP Info iPhone app
Update your iPhone to the latest iOS version

Fix TVP Info on iPhone unable to connect to server/internet connection issues::

To resolve TVP Info network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix TVP Info black/white screen (blank screen) on iPhone:

Follow the TVP Info iOS app troubleshooting guide Here →

TVP Info Android App Issues and Solutions

Fix TVP Info not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent TVP Info app issues:

Force Stop the TVP Info App
1. On android, goto "Settings" » click TVP Info app. » click "Force Stop".

Update TVP Info to the latest version on PlayStore

Clear TVP Info App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "TVP Info app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch TVP Info.

Fix TVP Info unable to contact server/ TVP Info internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click TVP Info » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got TVP Info » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch TVP Info on android.

Solve TVP Info black/white screens issue on Android:

Follow the TVP Info android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at TVP S.A., developers of TVP Info.

About this app

Dzięki jasnemu podziałowi na sekcje „czytaj” lub „oglądaj” w szybki sposób możesz dotrzeć do treści, które Cię interesują. Teraz transmisję na żywo i najciekawsze wideo uruchomisz jednym przyciskiem „oglądaj”. Wolisz czytać? Pobierz aplikację mobilną TVP Info na swój telefon lub tablet. Dodatkowo funkcja powiadomień sprawi, że będziesz zawsze na bieżąco. Przerzuć się na strumień „czytaj”, gdzie znajdziesz materiały portalu tvp. info.