Facebook Portal Status

We can see the list of games and stories on Portal but neither will open up to use. We reset the portal back to factory settings and that did not fix the issues.

Apps tab nor apps that are available not working

Story time or game will not play. Message says need two people but I am on a call. Story time let’s you select when you press start it crashes. Video freezes up on the caller side Why??? Grandson doesn’t understand. Portal was supposed to help us.

Portal story time not working, most stories won’t start and the ones that do, are out of sync. Tried turning off/on. Very frustrating to little kids on the other end.

When I try to read a story on story time I click play and it goes to new story or end and the story never plays.

My portal screen has gone black. I've tried to unplug and then plug again. I've tried holding down the volume and on or switch. It starts to reset and then it stops.

i have one portal pro got screen crack can fix new screen ?

My Portal Go is not working well....has never really worked well! Story Time: some stories won't open at all (just show choices of End or New Story), sometimes they just quit in the middle. There used to be some cute filters, but now they are gone. There was a cute donut game, now gone. Very frustrating when talking to 2 year old granddaughter, which is the reason I bought it!

My story time on my portal no longer works so I cannot go past the first page. When I try to swipe text to get to p.2 it doesn’t give me p. 2 but just the choices End or New Story