Contact SolarWinds Service Desk Support
Company Name: Samanage
About: Samanage is a service success company, enabling organizations worldwide to deliver a smarter service
experience to their employees.
Headquarters: Cary, North Carolina, United States.
SolarWinds Service Desk Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with SolarWinds Service Desk. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact SolarWinds Service Desk. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
More Matches
Get Pricing Info for SamanageContact Samanage! Or Contact Support
Need help using Samanage? Try their Help Center now!
Samanage in the News!
Social Support and Contacts
Samanage on Facebook!
Samanage on Twitter!
Samanage on LinkedIn!
Read 3 Customer Service Reviews 😭😔💔
App issues
by Graycon4
A few days ago everything in the app changed. Where it opened and looked like an app designed for a smart device, now it opens and operates like a website being viewed in desktop compatibility mode. When adding a note I have to select a box type my note then click the box again, but the post button doesn’t show up. I have to click somewhere else on the screen so that the button shows up again. Also the giant x right above the menu button is in a horrible spot since it is easy to hit and logout.
Pictures don’t upload
by Kandngie
Ever since this changed to Solarwinds, I can no longer upload pictures from my cell phone into the ticket. This functionality helped us tremendously and worked when it was Samanage.
App Keeps Closing Automatically
by Cbenson_EE
On the current version as of 12/26/2021, the application with automatically close after every incident I update (add details, assignee, etc.) an incident.
I wish we had the ability to add a configuration item to tickets through the app as well. Other than this and the constant closing after every note entry, it’s solid. I think this has potential to really help IT departments being able to update incidents/tickets on the fly without needing to bust out their laptop.
Have a Problem with SolarWinds Service Desk? Report Issue
Why should I report an Issue with SolarWinds Service Desk?
- Pulling issues faced by users like you is a good way to draw attention of SolarWinds Service Desk to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a SolarWinds Service Desk customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SolarWinds Service Desk.
Stop Ridiculous Charges.
Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.
Get Started now →
