Contact Bolt Food

Contact Bolt Food Support

Published by on 2023-12-12

About: Order your favourite dishes to your doorstep with the Bolt Food delivery app.
Whether you’re dreaming of sourdough pizza, craving tempura sushi, or
desperate for an artisan burger — breakfast, lunch, dinner or a snack — Bolt
Food to the rescue! Don't waste time Googling "food near me" or "places to eat
near me" — stay in with Bolt Food! Need to stock up on essential groceries?
Try Bolt Market, our 15-minute grocery de.



How to Contact Bolt Food Customer Service/Support

Bolt Food Contact Information

Listed below are our top recommendations on how to get in contact with Bolt Food. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Bolt Food. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of BOLT TECHNOLOGY OU



Verified email  

Contact e-Mail: [email protected]


100% Contact Match

Developer: Bolt Technology

E-Mail: [email protected]

Website: Visit Bolt Food Website

57.14% Contact Match

Developer: Bolt Technology

E-Mail: [email protected]

Website: Visit Bolt Technology Website



More Matches

Get Pricing Info for Lucky Bolt
Contact Lucky Bolt! Or Contact Support
Need help using Lucky Bolt? Try their Help Center now!
Lucky Bolt in the News!


Social Support and Contacts

Lucky Bolt on Facebook!
Lucky Bolt on Twitter!
Lucky Bolt on LinkedIn!



Privacy & Terms:

https://food.bolt.eu

https://food.bolt.eu

http://bit.ly/boltfoodFB




Reported Issues: 24 Comments

4.5 out of 5

By Temesgen Abdi

7 months ago

My accountis still not activated. Can you please activate my account and start the work. Thank you.

By Lydiah Kamuyu

9 months ago

Paid for food but no order is showing on the app. RGN78IK4AR Confirmed. Ksh1,200.00 sent to TINGG CELLULANT for account bolt:payment-C8 on 23/7/23 at 1:38 PM New M-PESA balance is Ksh923.23. Transaction cost, Ksh14.00.Amount you can transact within the day is 290,888.00. Pay your water/KPLC bill conveniently using M-PESA APP or use Paybill option on Lipa Na M-PESA.

By Cao Bo

10 months ago

I ordered food from Delibeli Restaurant & bar but the food delivered was spoiled on the way so I didn’t take it. The courier however writes in the app that I didn’t pay the money. How am I supposed to pay the food I didn’t take?

By LJ

1 year ago

I have ordered food and you deducted the money, but I never received my order. When I requested assistance, I was blamed for not having the correct address, but the driver got the address wrong. When I asked for a refund Bolt ignored my request, and their number 0213003660 no longer works which is strange as I have spoken to one of the team members about 30 minutes ago. I AM EXTREMELY DISSAPPOINTED AND DISGUSTED BY THIS POOR SERVICE.

By isaac

1 year ago

why do i find it difficult to login my bolt account. when i try to input the otp given by bolt it says something went wrong or incorrect. how do i solve that please

By Nhyira

1 year ago

I paid GHC178 for food. Then I got a message saying that it was delivered the next day. Then I got an email, confirming my delivery, and a receipt for the purchase the next day. Then I got a call from the vender the next day, asking for feedback on how the food was. Fun fact, the food never got delivered. It's like they are taking a piss at me. What grinds my nuts though, is that they are not even responding to me, on any level. The courier, later when he picked my call, told me he had an accident. That's fine and all, but what about my food? Do all these comments about your service make you some kind of hot cake in this business or what? I do not get it. Keep this up, and you are going to piss off just enough people to bring this down. I suppose you do not care about that.

By patrick

2 years ago

i paid for my food via the app and was not delivered but on the app it says delivered, plus the drivers number is on voice mail. the app support failed to reply to my query. Pissed off

By Destiny Arhin

2 years ago

Please we want to start food delivery but you are not available at my location so please do expand quickly am at attadika(ashiaman)

By Rhys

2 years ago

Driver noted that food was delivered and my account was debited but no food was delieverd

By Siphosihle Mtshali

2 years ago

Order food and the money was deducted while food no delivered.

By Mrs.Patel

2 years ago

Kindly note why you have debited 300 ksh. AS bolt debit on my account. Kindly explain and reverse this debit and credit my account ASAP.

By James

2 years ago

ordered food, the courrier refused to bring it to my apartment and stood outside for 30 minutes with the food while calling in russian (not living in Russia btw) and then he swore in russian and i had to go get it and he swore at me more and my food was cold and the bolt support never responded to me. never had a good experience with bolt food, they always give issues EVERY order and this was the last straw 🤷🏽‍♂️

By Esther

2 years ago

I ordered food yesterday from teezet HQ and after paying I realized later in the day that on my app I have a balance to settle to bolt I called the delivery guy the morning and he said he doesn’t know anything about that so please contact me so we can settle that because I want to order another food

By Sharmi

2 years ago

i ordered my food and I didn't get my food and in application shows ur food is delivered and when I tried to call the Courier guy so he didn't respond to me. How's riduculous that. I lost my money, I wanna need my money back

By Keirre Purches

2 years ago

Money is being taken out my account Tuesday 12-14-2021 I would like some one to fix this an contact me from Bolt or where ever the charge is made from.

By Benedicta

2 years ago

I ordered food from jollof express and the food delivered was from yes chef. I saw yes chef but didn’t order from them because I don’t like their food. I couldn’t eat the food and and just wasted my money. The courier also delivered my food very late. I really had a bad day with bolt food today 8/12/2021. Kindly advise your to deliver the right food that has been ordered.please this should not happen again. Thanks

By Danny Round

2 years ago

Please provide me with all name, phone number, and Adresses that used my cash app to make order from food bolt card number:4403 9340 8861 4065 Thank You.

By Fatima Munye

2 years ago

we have tried signing up our restaurant as a partner a few times and have not received any feedback regarding this can we please have someone contact us thank you

By Keith Gregory

2 years ago

Order took 2 hours to arrive, once it arrived it was cold so I sent it back. We need to be refunded and someone to make contact with me in this regard. 0825285672

By Chantel Willis

2 years ago

I ordered a meal from Rock Thai Sushi in Tokia on 8 October. When food arrived, the soup was lying in the delivery plastic bag! Told Bolt to return and they said they would reimburse me. I'm still waiting for payment of R118.70

By James Stalnaker

2 years ago

I have been using bolt food for a week in Malta and it won’t except my phone number

By Vanity411


Thieves!

I’m writing from Accra. I literally just downloaded the app tonight and proceeded to make my first order which was GHS99. Paid the rider GHS100. Came in the house to see he had only logged GHS40. So according to Bolt, I owe them GHS59. Now I’m not the one to complain about paying for anything but if you steal from me, all bets are off! I’m so disappointed. I’ve tried calling the rider back several times and he won’t answer my calls. I also didn’t get his name because the app is weird and I can’t seem to find any history of the driver information that was shared during the order. Looks like Bolt will be keeping me in debit for a lifetime because I won’t be using the app any longer. Also doesn’t help that there isn’t even a telephone number to call for assistance. So y’all just telling me you hire thieves for drivers. Okay!



By batraa


So disappointing

I requested to talk to a supervisor in the chat support with bolt after they failed delivering my order after 40 minutes extra time waiting (so it was supposed to be delivered to me not after 10 and at 10:40 I talked to the support and got my delivery failure status after! After waiting so long for my dinner!! and they said they will contact me soon, till now no one did!!! They did not care to leave me with no dinner! Two days and I contacted them again today and still they ask me to wait till someone contact me!!!! I am a daily user for food apps delivery and it was my first time using this app, unfortunately it has been so disappointing and this first time gonna be my last!!!



By user_ _001


Scam & Poor customer service

I order food and an emergency comes up so I won’t be able to pick up. I contact support to cancel and no reply so the delivery guy gets there and I ask him not to deliver but rather contact bolt and I get banned from using the app. Initially, I was threatened a negative balance equivalent to the amount of food ordered and later, the ban. I’d score them a negative if there was any and this is just one of the negative things they do. Their riders receive money and record a smaller amount and you are debited with the balance. It’s a scam they ran there. Stay off




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