SWIplus app not working? crashes or has problems?

SWIplus Status

Last Updated on 2024-09-17 by swissinfo.ch

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Common SWIplus Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SWIplus app on iOS and Android devices. Solve all SWIplus app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SWIplus iPhone Issues and Solutions

SWIplus iOS app crashes, not working, errors
SWIplus iOS app network issues
SWIplus on iOS has black/white screen

SWIplus Android App Issues and Solutions

SWIplus has errors/crashing/not working
SWIplus server network connectivity issues
SWIplus has black screen

SWIplus iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SWIplus app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SWIplus app crashes or not working on Iphone (iOS):

Close and restart the SWIplus app on iPhone
Update SWIplus app to the Latest Version for iOS
Uninstall and reinstall SWIplus iPhone app
Update your iPhone to the latest iOS version

Fix SWIplus on iPhone unable to connect to server/internet connection issues::

To resolve SWIplus network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SWIplus black/white screen (blank screen) on iPhone:

Follow the SWIplus iOS app troubleshooting guide Here →

SWIplus Android App Issues and Solutions

Fix SWIplus not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SWIplus app issues:

Force Stop the SWIplus App
1. On android, goto "Settings" » click SWIplus app. » click "Force Stop".

Update SWIplus to the latest version on PlayStore

Clear SWIplus App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SWIplus app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SWIplus.

Fix SWIplus unable to contact server/ SWIplus internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SWIplus » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SWIplus » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SWIplus on android.

Solve SWIplus black/white screens issue on Android:

Follow the SWIplus android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at swissinfo.ch, developers of SWIplus.

Verified email

Contact e-Mail: [email protected]

About this app

The SWI swissinfo. ch editorial team provides you with a concise daily briefing on the most important debates in Switzerland and presents the best from SWI swissinfo. ch, all Swiss media, blogs and social media. "Focus Switzerland" section with Swiss news in brief, classifications on Swiss politics as well as stories for and about the Swiss Abroad. In addition, SWIplus offers a space for free debate for Swiss people abroad. SWIplus recognises the system language of your smartphone, but you can switch between languages at any time. Here, all questions about Switzerland that are important to you abroad are discussed. Downloading and using SWIplus is free of charge. Filter function for the “debates” section. Link to partners. This means you are always informed about the most important topics. We look forward to your feedback at swi. plus@swissinfo. ch.