RB Leipzig app not working? crashes or has problems?

RB Leipzig Status

Last Updated on 2024-10-14 by RasenBallsport Leipzig GmbH

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6 User reports:
App has problems

User reports 6

⚠️ Most reported problems ⚠️

50.0%

Crashes

33.3%

Screen

16.7%

problems reported in the last 24 hours

24 hour clock ⏰

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Common RB Leipzig Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot RB Leipzig app on iOS and Android devices. Solve all RB Leipzig app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

RB Leipzig iPhone Issues and Solutions

RB Leipzig iOS app crashes, not working, errors
RB Leipzig iOS app network issues
RB Leipzig on iOS has black/white screen

RB Leipzig Android App Issues and Solutions

RB Leipzig has errors/crashing/not working
RB Leipzig server network connectivity issues
RB Leipzig has black screen

RB Leipzig iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever RB Leipzig app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix RB Leipzig app crashes or not working on Iphone (iOS):

Close and restart the RB Leipzig app on iPhone
Update RB Leipzig app to the Latest Version for iOS
Uninstall and reinstall RB Leipzig iPhone app
Update your iPhone to the latest iOS version

Fix RB Leipzig on iPhone unable to connect to server/internet connection issues::

To resolve RB Leipzig network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix RB Leipzig black/white screen (blank screen) on iPhone:

Follow the RB Leipzig iOS app troubleshooting guide Here →

RB Leipzig Android App Issues and Solutions

Fix RB Leipzig not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent RB Leipzig app issues:

Force Stop the RB Leipzig App
1. On android, goto "Settings" » click RB Leipzig app. » click "Force Stop".

Update RB Leipzig to the latest version on PlayStore

Clear RB Leipzig App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "RB Leipzig app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch RB Leipzig.

Fix RB Leipzig unable to contact server/ RB Leipzig internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click RB Leipzig » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got RB Leipzig » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch RB Leipzig on android.

Solve RB Leipzig black/white screens issue on Android:

Follow the RB Leipzig android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at RasenBallsport Leipzig GmbH, developers of RB Leipzig.

About this app

Mit unserer RBL-App verpasst du nichts mehr und bist zudem ganz nah dran an den Leipziger Superstars wie Christo Nkunku, Emil Forsberg und Yussuf Poulsen. Wir liefern dir aktuelle Top-News vom Cottaweg, Live-Spieldaten unserer Partien, den Bullenfunk (LIVE bei jeder RBL-Partie), Ticket-Informationen, die neuesten Fanartikel und vieles mehr. Lade dir jetzt die aktuellste Version runter und tauche ein in die Welt der Roten Bullen aus Leipzig. Zudem informieren wir dich über die wichtigsten Neuigkeiten direkt via App-Benachrichtigung. Freue dich auf Highlight-Videos, LIVE-Pressekonferenzen und weitere exklusive Inhalte. Das Must-Have für jeden RBL-Fan: Die App von RB Leipzig! Alle weiteren Informationen findest du unter app.