L'Oréal Access app not working? crashes or has problems?

L'Oréal Access Status

Last Updated on 2024-02-21 by L'Oreal

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3 User reports:
App has problems

User reports 3

⚠️ Most reported problems ⚠️

Not working

66.7%

33.3%

problems reported in the last 24 hours

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Common L'Oréal Access Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot L'Oréal Access app on iOS and Android devices. Solve all L'Oréal Access app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

L'Oréal Access iPhone Issues and Solutions

L'Oréal Access iOS app crashes, not working, errors
L'Oréal Access iOS app network issues
L'Oréal Access on iOS has black/white screen

L'Oréal Access Android App Issues and Solutions

L'Oréal Access has errors/crashing/not working
L'Oréal Access server network connectivity issues
L'Oréal Access has black screen

L'Oréal Access iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever L'Oréal Access app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix L'Oréal Access app crashes or not working on Iphone (iOS):

Close and restart the L'Oréal Access app on iPhone
Update L'Oréal Access app to the Latest Version for iOS
Uninstall and reinstall L'Oréal Access iPhone app
Update your iPhone to the latest iOS version

Fix L'Oréal Access on iPhone unable to connect to server/internet connection issues::

To resolve L'Oréal Access network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix L'Oréal Access black/white screen (blank screen) on iPhone:

Follow the L'Oréal Access iOS app troubleshooting guide Here →

L'Oréal Access Android App Issues and Solutions

Fix L'Oréal Access not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent L'Oréal Access app issues:

Force Stop the L'Oréal Access App
1. On android, goto "Settings" » click L'Oréal Access app. » click "Force Stop".

Update L'Oréal Access to the latest version on PlayStore

Clear L'Oréal Access App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "L'Oréal Access app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch L'Oréal Access.

Fix L'Oréal Access unable to contact server/ L'Oréal Access internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click L'Oréal Access » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got L'Oréal Access » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch L'Oréal Access on android.

Solve L'Oréal Access black/white screens issue on Android:

Follow the L'Oréal Access android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at L'Oreal, developers of L'Oréal Access.

About this app

L'Oréal ACCESS brings together all 12 L’Oréal Professional brands’ educational and inspirational content. Content on the platform ranges from product launches and digital upskilling, to trend discovery, techniques mastery, business management and much more. Localized to your country, salon professionals now access one single hub for all needs. In a couple of clicks you’ll have access to everything you need from all your favorite brands. CONNECT, DISCOVER, LEARN, EXCHANGE & GROW today with ACCESS all powered by L’Oréal.