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About: polette : Frames + Lenses from 15$! Why pay 500$ when out of a factory glasses
cost 10$ ? polette.com is a french online optician since 2011.


 
  2024-06-28

polette Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of polette



Verified email ✔✔

E-Mail: develop@polette.com

Website: 🌍 Visit polette Website

Privacy Policy: https://www.polette.com/eu/privacy-policy

Developer: POLETTE Limited








3 Most reported problems 😔💔

4.7 out of 5
Jaffar Hussain
2022-01-15

We have buyed glass of Pollete for my daughters and I am not satisfied with the quality of the product. It has already broken 2 times in only 1 year. I have buyed it in 2020. I went to the store in Belguim from where I had buyed it. They have asked to complain it to you. Can u help us? Can u pay back or as the guarantee said fix it with free cost? The cerealnumber is 46□17-125. The order number is 1000398251. E-mail; jaffarhussain999@redacted, phone number is 0477238900. Please let us know if you have find a solution. Thank you

Horrible navigation

2022-05-05

by Nkglaber

You can’t narrow down by blue light and you have to close the app to get out of virtual try on section

Virtual try doesn’t start

2022-05-12

by Mariankata

The virtual try of glasses doesn’t start - just white screen appears and stays.


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