Listed below are our top recommendations on how to get in contact with StatHero. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact StatHero. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Black Jacket Media
E-Mail: [email protected]
Website: 🌍 Visit StatHero Website
Privacy Policy: https://stathero.com/privacy/
Developer: Black Jacket Media
Cant choose a team on h2h games. When i click on my choice it just flips the card back over. I cant select the one i want to bet on. Please help
I just used the " chat online feature" to ask questions about my account. I was directed to a page where they want me to pay money to get answers about my account. Now if that's not SHADY, then I don't what is. My phone is 770 380-3171. I'm going to be OUT on Stathero unless I can get some answers For FREE.
Can’t get verified
Still can't make deposit location is on phone and stat hero app and I have no vpn
Won't accept my password
Won't accept my password attempts
Why can't I get verified
cant make deposit
Unable to make a deposit.
by Ogden245
With Fantasypros promoting and seeing ads about about deposit bonuses for 1st time users; I received messages that promotion s didn’t apply to first time deposits. After playing, the slates are very limited (only 2 for the NCAA basketball title game). Player pricing doesn’t make much sense (1 player priced so high that there’s nobody else offered cheap enough to pair with on a 2x2 slate?). The idea is alright, but the execution is no. I will stick to other DFS apps.
by Dodobird52
I have played stathero since the beginning. If you have played DFS before this is a great way to make money without competing against multiple
Lineups. I am ahead in winning compared to other DFS platforms. The only reason I gave it 3 stars instead of 5 is after the launch of their new app (and after withdrawing my NFL winnings) I went to make a deposit to play the PGA games. It currently does not let me make a deposit. I emailed tech support and after 3 days I have not received a response.
*****UPDATE****
Awesome customer service!!!! I sent another email and instantly got a response. Today the CEO of stathero reached out to me not only to apologize but to personally help me with my problem. This never happens with companies. 5 stars isn’t enough for customer service and game play!
by Jeff Grimes13
Last night I set my lineup for the fourth round of this week’s pga contest and unfortunately the lineup didn’t save. I emailed support not expecting much to come from it after failed attempts with getting a response from the other DFS platforms in the past regarding issues with a contest. To my surprise I was emailed back immediately. I was asked to text a number to resolve the issue. I texted the number, and was immediately helped with the issue. The person helping me asked for the lineup I had set last night and then manually set the lineup for me. Customer service like this is unheard of in the DFS space. I will be a customer for life after this experience. Thank you StatHero!
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