Contact Dockee - Citi Bike Companion

Contact Dockee Support


Company Name:

About: Sick of trying to start your morning commute only to find out your favorite
station is empty? Tired of getting to work late after biking around the
neighborhood looking for a free dock? Meet Dockee! Your ultimate Citi Bike
companion. - Look up specific addresses and place names (or choose a favorite)
to get real-time station updates along your route.


 
  2024-05-07

Dockee Customer Service šŸ’¢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.








3 Most reported problems šŸ˜”šŸ’”

4.8 out of 5

Easiest way to ride

2025-04-01

by Lerrrrrrrrrrve

The citibike app is fine but it has a bit too much information and is hard to use. I’m always running to different job sites around the city and when I pop the address in to Dockee I get the only information I need: the closest available bike and the closest dock to my destination. Simple. The app itself is beautiful and intuitive. 10/10 would recommend.

A commuters dream!

2025-04-02

by Littlesebastian89

I take Citi bike to work nearly every morning and this has really made the whole experience so much easier. The voiceover alerts in my headphones is šŸ‘Œ.

Use it everyday

2025-04-03

by Nick Slater

Thank you so much for this. Just what I needed because I’m always circling around trying to find a dock.




Have a Problem with Dockee - Citi Bike Companion? Report Issue




Why should I report an Issue with Dockee - Citi Bike Companion?

  1. Pulling issues faced by users like you is a good way to draw attention of Dockee - Citi Bike Companion to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Dockee - Citi Bike Companion customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Dockee - Citi Bike Companion.


Alternatives