DragonPals: Preschool Learning Reviews

by SCAMMER BEWARE-DO NOT BUY

Once you download DragonPals, it will begin siphoning money out of your account LITERALLY every few days- not weekly, monthly or yearly. DragonPals barely works/loads most times and there are no updates. So a scam like I said. They’ve gotten me for almost 80 bucks alone, and I just started the subscription last month. No one at Apple support helps, they just keep listing DragonPals for them to receive their cut off the scam. And refer you to reach out to Keiki. Truly disgusted being that this is supposed to help kids. I guess no ones safe when it comes to money, not even our kids.

UPDATE: two days after this post was made (& I’ve been unsubscribed) they made even MORE attempts to steal more money. This is happening everything 3-5 days. I’m filing charges with my bank NOW! Nvm, the response from the creators. It’s all robots copying and pasting. No real solutions here. DO NOT PURCHASE DragonPals 12/1

by Nlidonde

My daughter enjoys playing the games on DragonPals however not all of the games are available despite being on WiFi.

I have reloaded DragonPals endlessly to no avail.

Questioning if this was a good investment.

by RyKills_

Looked interesting so I downloaded to hopefully help my 3 year old. As I open it, it requests my child’s age and the only thing that pops up is 2-5 years and doesn’t let me change it, since he’s technically between 2-5 years I just click continue... it then asks if my child has used DragonPals before and it doesn’t allow me to change the answer from yes to no. So I exit out and it then shows me the different payment options and I exit out then it offers a free trial so I exit out of that. I figured I’d go into the main menu and should be able to change the settings there but the main menu only allowed me to click on the “rate us” button. Really don’t know what’s going on with DragonPals ... I was really excited about it.

by Cel0325

Got DragonPals for my 4 year old& chose the weekly plan - thus far , all’s it has done is test both of our patience!!!🤯😤 DragonPals shuts down every... say 5-7ish minutes. Then it continues to crash every time we re-open it and get just past the starting video ( each time I try to skip said video , app crashes) . Whenever DragonPals HAS chosen to load up and stay opened, the loading times are absolutely absurd!! Especially for a child?! I’m so upset because she actually ENJOYS the silly, simple games and earning herself a star on each ... and she usually does not like playing games on her iPad period. I read a few reviews before purchasing DragonPals , so I should’ve known better than to purchase... I was just really hoping that the glitches were version/ device based. Please fix these awful loading times and constant crashes& I would be happy to give it another try & edit my review based on that.

by Hjsiu

I paid 1year ($59)
But It is frozen.

by Fredy Gose Boom

It’s not letting me restore my purchases

by Ksnarvaez

Please do not charge I will not going to use it

by Gee Hartley

I have purchased this lifetime package for this application two times already and both times I do not have access to all of the material. I thought that I did something wrong initially so I went back and did it again paid for the lifetime subscription and still I’m having the same issues. They said it’s some kind of payment issue but it is not because the first time and the second time it went through my bank account. If I am unable to get the lifetime subscription I would like my money refunded for both purchases. It also said that I do not have Internet access however I do have Internet access on my phone everything else works except for the activities within DragonPals . Very very disappointing.

by Manworkhard

Apps for kids should be free not false advertising and when you go in you all ask for monthly payments

by Chansansa

I already purchased but keeps trying to charge

by Myaba Yppppp

Said I can cancel anytime but can’t

by Torribly95

Apple support can’t do anything to restore or refund my purchase. Sitting here with a useless digital receipt for $70. Son really upset that he can’t use it. He really enjoyed it for 6 months. I know there is a pandemic and it’s lowering life expectancy but HALF A YEAR IS LIFETIME ACCESS!?

by Chrisgen1

DragonPals is so annoying and I hate that my child likes it so much because everyday it stops working I have to constantly delete it and re download it please fix this annoying issue

by Crankbait09366

I have been trying to download the the worksheets to print out and when I try it states wifi. My wifi is on and I turn the data off just to be on wifi. Still haven’t can download them at all.

by Hhjjkkggffdd

Purchased the life time subscription, but most content says there is no wifi connection and is unavailable. I have done the 4 steps suggested in previous posts, with no luck in resolving the issue.

by Divinity4258

I’m subscribed to the yearly full access but I still have locked features. What’s the point of paying the yearly fee if I can’t everything on DragonPals . Went into the restore feature only to have it said nothing to restore. Can developers tell me what is going on?

by This Is Theft

I ran across DragonPals on Facebook and hit the install button which did not say anything about purchasing anything. Then it says “purchased” but there’s nothing downloaded on my phone nor did I consent to any amount of money being taken, and I don’t even know how much money it was. This needs to be fixed!!! Messing around with peoples money is not right!!!

by Tsvec89

My son loves DragonPals, and I love all the educational features it has. I purchased the weekly version; however, recently when he opens DragonPals the first thing that pops up is joining for the membership or starting a free trial. This is frustrating because I have paid monthly for many months, now suddenly there are issues and he can’t really play. No, it is not a payment issue - everything has cleared my bank account as it has every other month. I don’t want to delete DragonPals because my son loves it so much but what is the use if you purchase yet still can’t fully play....?

by Beemoore90

My two year old loves DragonPals but sadly lately it won’t load. No updates or anything. Not sure the problem.

by Vgrjik

Okay thank you thank

by Jay2656

Why is there an $99 dollar charge on my account and I cancel the membership the same day as sign up

by Daddy Daddy Daddy Do

I hate this game because it’s not easy to me and it’s not even my thing

by Jinomirojinom

I canceled the subscription the same day but was still charged. How can I get a refund

by אבידור

How does it work
How to cancel?
What’s the price

by Ikahsiao

I just downloaded Keiki app less than an hour ago and ready to have a free trial for 1 week. However it renewed automatically for me for 1 year. Why is it? I HAVEN’T even let me kids to try.

by Sndudheb

DO NOT PURCHASE ITS A SCAM

Purchased the premium content for $40 but DragonPals says I can not access it and need to purchase it.. when I click to purchase it again it says Im already a member and already have access to premium content and takes me back to DragonPals where I am unable to access premium content. SO frustratin! Contacting Apple.

by Suessan

Kindergarten teacher here...... I’m sorry but teaching “s” is for “sheep” and “x” is for “x-tree”??? .......nope. Delete.

by Reviewingyourapp

Tried doing the trial first, but it doesn’t even register. Only lets us do the limited version, or purchase the full version. Really bad first impression. Would have liked to try it out for my little one

by Mamabear1893

Just downloaded and already love the first cat section. My son literally giggled at 22months