Contact Promethean Support
Published by Promethean on 2023-11-10 About: Put classroom collaboration into the hands of students and teachers and panel
management into the hands of school IT administrators.
The Promethean mobile
app is designed for teachers and students to interact with a Promethean
ActivPanel Elements and ActivPanel 9 series panel from anywhere in the classroom.
How to Contact Promethean Customer Service/Support
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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Promethean
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Developer: Promethean Limited
E-Mail: [email protected]
Website: Visit Promethean Website
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Reported Issues: 3 Comments
By jrgoldman
Totally Useless
This app is totally useless on the iPad. When you connect, it makes things too wide or too narrow depending on how you turn the iPad. It is over complicated to connect and un-useable when connected. They used to have another app called ActiveCast that worked very well, but, for some reason, got rid of it and “improved” it with this app. Why did y’all have to mess with a good thing?
By rsimsnavy
Ughhhhh useless
Please for the love of all things holy fix the aspect ratio issue. If my iPad is is portrait mode it makes the screen on the promethean board huge and if it’s in landscape mode it makes it tiny. Just fix it so that images and the screen share look good so we can use our iPads effectively in class! Not that difficult!
By zombiprofe
Aspect Ratio off - renders app useless
Does not work with the iPad. When I have my iPad in portrait mode, the screen is stretched out. When I have it in landscape, the screen is squished. Makes it so I cannot cast from my iPad to my screen. Very bummed out!
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