eXciteOSA® Reviews

eXciteOSA Reviews

Published by on 2026-05-18

🏷️ About: eXciteOSA® is the only daytime solution clinically proven to treat the root cause of mild obstructive sleep apnea (OSA) and snoring, rather than simply relieve the symptoms. The device only needs to be worn for twenty minutes a day, once a day, for six weeks, and twice a week thereafter.


       


Is eXciteOSA Safe to Use?

We Investigate the app owner's website (Snoozeal.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
98.5%

😎 Positive experience
1.5%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 99 combined software reviews.

Is eXciteOSA Safe?
eXciteOSA® does not appear safe based on available data.
1.5/100

  Safety Analysis »»

Is eXciteOSA Legit?
eXciteOSA® does not appear legitimate based on our analysis.
1.5/100



Summary of Customer Reviews (Takeaways): 💎

- Multiple updates that are better than competitors

- Easy to use and appreciate the app enhancements over time

- Excited to begin 6 week trial tomorrow



Read 14 Customer Service Reviews 😠💢

2.4 out of 5
Can’t get started

Just arrived, app won’t let me get past weight entry. Too frustrating, unnecessarily. Read the other reviews. Not a good value.

Terrible app

For such an expensive device, eXciteOSA functionality is terrible. It just fully stopped working and the support team has refused to follow up with me. You can't use the device without eXciteOSA , and so this is a waste of money.

Worthless app.

Totally unreliable, it doesn’t keep track on your sessions the data disappear all of sudden never to appear again. Support line is a joke, tried several times to get help without result. The only thing the recommended is the “old” uninstall and reinstall again” without offering a solution. The only think I can say is to keep track of your treatments as eXciteOSA won’t.

Very buggy, possibly unusable

First eXciteOSA wouldn’t allow me to finish setting up my account, it got stuck on the screen where I enter my weight. It simply wouldn’t allow me to hit the next button to proceed. Had this issue multiple times, eventually exited out and reinstalled app to proceed.

Next problem was that I couldn’t receive a verification code to setup my device. I received an error saying my email address wasn’t in the data base, so I had to contact customer support for a verification code to proceed.

Next problem was when I tried to do my first session. I received an endless loading screen when trying to connect to the device. It said device found, but the connecting screen went on forever (I gave it 10-minutes, and eventually the device light stopped blinking).

I’m yet to get this device working… but so far I am not happy with spending over $700 for this experience

Can’t setup a profile

iOS 15.0.2 installed app on my iPhone 11 Pro Max. Got my new device and attempted to setup a profile on eXciteOSA . Can’t get past the enter weight section. Can select weight but when clicking the next button nothing happens.

Trouble getting started

eXciteOSA (which you need to get the this app device started) is very difficult to get through. Continue button won’t work. Submit email to get 6 digit password won’t go through because keyboard won’t get out of way to submit request. Ugghhh!

Beware of hidden costs

It’s not only $750. Every 3 months you are required to replace the mouthpiece and every year the controls unit.

Shuts down

First the 24hour clock is not effective. I use my device every night before bed, if I’m late one night I have to go to bed late every night.
MOST ANNOYING is now 3 weeks in eXciteOSA just shuts down. The devise is trying to connect to Bluetooth, it goes through the entire countdown, at zero the session should start but eXciteOSA shuts down and I’m left staring at my Home Screen. Third night in a row now.
I’ve attempted chat help, escalated to IT after 2nd failed night. Still no resolution.

I’d dissatisfied with eXciteOSA and the device at this point. As a nurse I was really excited about this, but I cannot recommend a product that doesn’t perform as stated.
JUST GET A CPAP!

App needs work

eXciteOSA for me does not work at all while connected to Wi-Fi, I have to disable Wi-Fi and use eXciteOSA only while connected to the LTE. 🤯Never had to do this for an app before. ???

Easy

Easy to use and appreciate eXciteOSA enhancements over time. Keep it coming!

Myofunctional therapy made easy?

Excited to begin my 6 week trial tomorrow.

Great for a medical device

Multiple updates but much better than competitors

Olia
2026-03-03

After six months the XciteOSA stop working. The app would find it but it wouldn't connect. They send me different device and that one also is not working. The customer service is not great either. And this is expensive too. I would not recommend.

Suzanne Barnes
2023-03-01

Concerned about the negative issues with app not working. Please update with fixes.



Is eXciteOSA Safe? 🙏

eXciteOSA® does not appear safe based on available data. JustUseApp Safety Score for eXciteOSA is 1.5/100.
This assessment is based on our NLP analysis of 99 user reviews. Combined with the app store average rating of 2.4/5.

Safety Analysis

48.1% of users say app is risky 🚨
48.1%

37% of users say app is safe 👍
37%

14.8% of users have some concerns ⚠️
14.8%


Is eXciteOSA Legit? 💯

eXciteOSA® does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for eXciteOSA is 1.5/100 .
This conclusion is based on analysis of 99 user reviews.

🔏 Privacy & Data Safety

eXciteOSA collected the following data from you:

  • Data Linked to You:
    • Health & Fitness
    • Contact Info
    • User Content
    • Diagnostics
  • Data Not Linked to You:
    • Location
    • Contact Info
    • Sensitive Info



How was your experience with eXciteOSA®? Post a Review




Features

eXciteOSA® is the only daytime solution clinically proven to treat the root cause of mild obstructive sleep apnea (OSA) and snoring, rather than simply relieve the symptoms.

Improving these muscles prevents the upper airway tissue from collapsing and trains the upper airway to remain open during sleep, thereby improving sleep quality.

The app conveniently tracks your progress, keeps you focused on therapy goals, and shares valuable sleep tips with you along the way.

The eXciteOSA® app connects to the device via Bluetooth to activate and customize each therapy session.

The eXciteOSA device is available in the following countries: United States, UK, Canada, European Union countries, and Australia.

  Contact Support
Developer:
Snoozeal Limited


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