🏷️ About: The Lyft Direct Debit Card is a payment solution for Lyft drivers that allows them to access their earnings instantly after every ride. The card is issued by Stride Bank, N.A., and powered by Payfare. It offers cash back rewards, no-fee account, and the ability to save money to reach your goals.
- Earnings get deposited and are ready for use right away
- Cash back on certain purchases
- Can pay bills straight from it
- No overdraft or fees
- Can use it as a main bank account
by TCC150
I have been using the lyft direct since September of 2019 they have made various improvements of a lot of important things, but they lack bank transfer speed and the ability to see the ach from the Customer service end like a traditional bank. My thing is why does it take 3-5 business days for ach to come in I know every institution handles wires differently but if I get paid Friday I should see the money in my account at least by Saturday morning, if I get paid weekly (every Friday) why do would I want my direct deposit to come in on Tuesday or Wednesday kind of defeats the purpose of direct deposit. Other than that I’d say LyftDirectPoweredByPayfare is pretty sturdy all around besides the deposit info and the fact that when you get on the phone with customer service they most likely are not American(mind you it doesn’t matter what there nationally/ethnicity is) I’d just like someone who spoke proper English so it was easy for both parties to communicate
by M'pressC
It funny how the company stride bank can take your money for a payment but when it time to get your money these people already refunded me my money the same night & it still showing it’s pending. You call to speak to a supervisor no one is available or one will call you back & I don’t like to answer weird number. I have bills to pay & I just want my money back. Why do I have to wait 30 days is what one of the agent said... I have a receipt the paper said zero balance. Spoke with the manger of the place I made a transaction with said my money was given back as a refund same night it just depends on your bank to release those funds. Imma find how to report & shut you guys down. To many people complain about this card when it comes to transaction & refund. Stick with my real bank Chase to make transactions because when things go left I’m getting a provisional credit until prove otherwise. Customer service stuck you can’t get a person to speak English it just crazy. I like I can get paid quicker & faster but transaction wise not so much.
by MacBookPro/ IPhone Customer
Payfare/ Lyft Direct are NOT FDIC !!!
Payfare / Lyft Direct are impersonator of Stride Bank...
Payfare/ Lyft Direct practices of financial services in USA are ILLEGAL !!!
Payfare has most unprofessional and unqualified personal who fall NOT under any US regulations...
Nothing and no one holds Payfare/ Lyft Direct reps to collect and sale your personal and financial data on “Bombay Flea Market” ...
NO ONE CAN PROVIDE or THEY REFUSED TO PROVIDE info if they licensed secured bound or regulated...
‼️UPDATE: no. Stride doesn’t provide services Stride immediately transfers all calls to the same service office who handles Lyft’s drivers and riders customers supports. I just wonder about their qualifications to be half bank service half dispatcher? Is it even legal? According to Stride they don’t even have access to Checking accounts of Lyft Direct
‼️UPDATE: just after previous update ( about 4-6 hours ago) PAYFARE suspended my Lyft Direct account and at this point refusing to communicate. Agents are hanging up on me advising to send them email.
Currently I left without access to my account where I have $ at this point ( over $200 which is all available funds I was looking to have at current moment )
No money no gas and account is terminated and no new when I will get my money back if will at all... Thank you JEFF ( aka Robert Lee aka Balachandran aka Cheyenne aka Sneh)
by MFG82
In November my rewards dropped on me. I contacted the email support and got an auto reply saying someone would be in touch within 24 hours. A week later I emailed again and the reply was they where closing that request because I had already reported it but still no contact from support. Then in December I get an email that says they corrected the issue and my rewards would be added in early Jan 2020.
Now I get my rewards and click redeem so that the cash will be in my account and it does nothing. Contact support and they tell me delete and reinstall app. Did that and still nothing, they ask for a screen shot or my rewards and they will have a higher support call me right back. Well here I am 4 days later and cannot access my money from my rewards. No phone number to contact them at and no one answers emails. Very poor customer support, lyft needs to partner with another bank if this company cannot provide the service.
by Josher25
When I first called Payfare Sunday night to report a missing fare they promised it would be resolved in 24 hours. Well now it has been well over 48 hours since I first inquired about my missing fare. The rep I spoke with did say they could see that the payment failed and it would correct In 24 hours after investigating, which was now 48 hours ago.
What more is there to investigate? This is unacceptable to keep a drivers $ during the holidays. I cannot believe you have not corrected this issue yet. Wow!
Way to treat people! I will warn all my fellow drivers not to use your service. By the way all the customer service reps seems to be at a call center in Pakistan because I can barely make out what they are saying. Very hard to communicate with them. Beware fellow drivers, stay far away from Payfare. They will mess up and keep your $ eventually and good luck getting the missing payout in a timely fashion. Been waiting 3 days now for them to fix the issue and put my missing $ in the account.
by Safe Driver69
Wow, I don’t know how LyftDirectPoweredByPayfare gets so many good reviews. I admit, at first I loved it. Especially the cash back! However. Last Thursday January 20th I deposited $150 in my account and still haven’t received it! I’ve received other deposits afterwards but that one transaction has disappeared. LyftDirectPoweredByPayfare says they sent the money and my bank says they never received the money. Previously, I had an issue that took over 3 months to resolve where my card got hacked probably from the gas skimmers at the pump. Someone duplicated my card and had to file a police report document store managers where my card was used and it still to long to be reimbursed. The operator helping me explained that fraud is happening so much.
I called and was able to speak to someone who escalated my issue to someone who did resolve it within five days. I got my money thank you. The lesson here is technology is great but sometimes there will be a glitch so don’t give up and keep communicating with the individuals that can help you.
by AntonX2
In response to developer comments: After working with customer service and deleting and reinstalling LyftDirectPoweredByPayfare the setting now works. It’s unbelievable customer service has not received other complaints as every other review in here mentions it. And to their credit customer service did reach out promptly but it took four emails for them to understand this issue. Thanks where it is due for them trying to help at least. Updated rating.
FIXED: Support option in LyftDirectPoweredByPayfare leads to Lyft support which either never responds to my questions/issues or takes many days to do so. They still have not responded to the issue above and it’s been over a week.
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FIXED: App never remembers login email so you have to type it in every time. Customer support is nonexistent and just links to Lyft’s customer support. Avoid.
by Anya-here
Overall I enjoy the card for instant payout and the cash back features. However, I do not recommend for use at such places as hotels, beauty salons, and definitely would not use at the gas pump. Recently, I had reservations at a hotel and planned to pay using the card. The transaction was declined because there was not an additional $10 in the account to be held, even though the hotel gave me the exact of the bill. Therefore, I had to go to a gas station to get cash back. After the gas station, I had to locate my regular bank’s atm to deposit money on my local banks debit card so I could pay for my hotel stay.
Then today, April 2, 2020, I had some esthetician services done. I paid the tip in cash. The card was declined again even there was more than enough money to pay for the services. The esthetician attempted to run the card 3 times and was declined. Not a great travel card to pay for services!
Lastly in this time of crisis, the places where the atm are located closes at 9 pm. Thus, you can’t get money and at the mercy of gas stations or stores/shops open past 9pm.
by Hoschett
Very convenient setup! The only one so far that had the barcode scan activation like my old credit cards! Many benefits that I love! Like the cash back on gas, and I love the rates on the other cash back programs they offer! I took one star away because I haven’t tried their customer service yet in app! No phone number on back of card, everything is in app. I’m old school but will adjust! Also I haven’t tried the partnerships they have with restaurants (in app) on cash back but excited to do both!! And hopefully when I do it, it will be all definitely a 5star experience!! Also I’m glad they have Great deposit & add money options for the card! Love my card ! 🥰Hopefully you will 2😃☺️
by GregB48075
I greatly enjoy the cash back on my gas purchases especially, and the grocery purchases as well.
Only giving four out of five stars because when I first tried to transfer $1,000 into my checking account at my bank, I was rebuffed. The funds were there - heck, I think I had $,1500 or more on account. Then I tried transferring $1,000 only to find out several days later that the funds were sent back to my card. It was at the beginning of the year and the funds were supposed to be in the account to cover my rent check. I contacted support and was told to try a smaller amount; so I sent $500 and two to three business days later, the funds showed up in my checking account.
The system should be improved so any balance can be transferred.
Thanks!
by Rick FCP
I got a Lyft Direct account after I was scammed! Although I am cautious, the scammer just said the right words and tricked me into giving him my express pay earnings. I decided right then and there to get a Lyft Direct account instead. This way my earnings will go right into my account after every ride and I don’t have to cash out. The card came right away, set up was very easy. At first I transferred a weeks Lyft earnings to my regular bank account. This took about a day. Then I thought to myself, why don’t I just use this new Lyft Direct account to pay my bills, buy gas… all that kind of stuff. It works great! I get cash back when I fill up at Arco Gas stations and I know there’s more benefits at grocery stores and who knows what else. I just bought airline tickets with the card and use my new Lyft Direct card at a restaurant. Works great and I don’t have to mix it with my regular bank account. I feel a lot safer.
by Tuffluxk
I love LyftDirectPoweredByPayfare , quick and easy plus you get your earnings instantly after each ride and their support is very helpful and LyftDirectPoweredByPayfare is growing and developing very quickly offering us new features it seems like almost every month to every other month.
This card also offers cash back on gas, repairs, and food no matter what up to 2% cash back on gas is awesome and it’s available instantly after purchase and you can either leave it in the cash back account or put it right back into your main checking account balance.
Also another cool feature is GOAL/SAVINGS account you can use for free no fees or minimal to transfer money to out of your main checking to save up money which is awesome. i love LyftDirectPoweredByPayfare !
by User Is Happy
Then and now makes me proud to have believed in Lyft, I was pioneer driver in Miami Florida when I left was first introduced to the sunshine State and of course I made an incredible amount of money because the pay rates are a lot higher back then eventually I’ll let it go to pursue other things in my life and when those other things didn’t work out quite the way I planned I was able to very easily come right back to Lyft! Although the pay rate has significantly decreased from when I first started with them the freedom and the independence that the opportunity provides is absolutely priceless! I’m proud to be a driver with Lyft!
by ACN95
Finally an app for a debit card that actually matters! I’ve always had issues with my income that I received from lyft due to me having a credit union that was bipolar about express pay. Eventually I grew tired of the consistent back and forth of either it being successful and going through or having to wait an inconvenient 1-2 business days. All my earnings go directly into the debit card, and LyftDirectPoweredByPayfare works just like your own personal bank account app. Glad I signed up for this form of depositing my hard earned lyft money! Plus with reward points you can earn while you spend. The list goes on.. but point is, if you’re a lyft driver, this is a no brainer. Get this!!!
by Shandaconde
I love using Lyft Direct...NO FEE BANKING...MONEY DIRECTLY AND IMMEDIATELY AVAILABLE IN MY ACCOUNT TO SPEND ON WHATEVER, WITHIN SECONDS OF COMPLETING ANY RIDE...NO CHARGE FOR THE IMMEDIATE MONEY TRANSFER...ITS DONE INSTANTLY AND AUTOMATICALLY ..it may seem all too good to be true....however, I PERSONALLY PROMISE YOU..IT IS ALL VERY TRUE...and for that I have saved sooo much money without having to pay the .50 cents for every transfer from the Lyft app (which may not seem like a lot....but it does all add up)...best of all you even get cash back from MANY places...ALL FOR FREE...with the option to transfer what you had received as cash back from shopping at the majority of your favorite places into your main account funds instantly....and YES, ALL FOR FREE....I just cannot stop mentioning how awesome having and using Lyft Direct as a member has been....and how grateful I am for it too...thanks again...
by TheChaosLord3000
I have been driving for Lyft and Uber for three years. And this is hands-down the best addition to LyftDirectPoweredByPayfare they have ever made. The old system of doing a cash out up to five times a day and someone making money off of that just didn’t make sense to me. I have never had a problem with getting paid, with the card, or the process at all. It started weird because you could only use ATMs at Walgreens and CVS but now you can get cash back with regular purchases so when I need to pick up something from Walmart I can just get cash back. And no one else makes a dime off of that. I dropped someone off and that money is literally on the car 10 seconds later. I even have other direct deposit things linked to this account now. It works for so many reasons.
by Iamkingryan
Use this card for my lyft deposits for each ride. It goes in automatically after your ride ends for each ride and if any tip is applied you’ll get it in the card right away. To save money on atm fees you can go cash back or withdraws from CVS store. It saves you money from depositing into other cards because they take 50 cents each time u deposit into your account and that adds up. So if you’re a lyft driver and want your money into your account right away for free use this card. Besides if Lyft is your side hustle you can use this card for other things to separate yourself from using your primary banks that u pay bills with. Good to have. And no they don’t charge u to use your card each time u use it to pay food or whatever.
by Afloyd1025
I love the ability to choose to get paid after every ride. It truly gives you the freedom of choice in how you get paid. You can turn it on or off anytime so that if you want to not get paid to your Lyft direct card and rather deposit it elsewhere you can. But then you want to have it pay after each ride for a little while so you can build some gas money on your Lyft direct card, just turn it back on and once you hit the amount you want in your Lyft direct account turn it back off and start sending the money back to your bank. Personally I have turned it on and off a couple times just to deposit in my other account that I still have bills coming out of. But once I get my bills transferred I think I’m just going to have it on all the time.
by Judi12dlt
At first I was iffy about it. I love my decision to use lyft a direct pay! My earnings get deposited and are ready for use right away! I get cash back on certain purchases, it’s not much at the moment but let it add up and it amounts. I can pay bills straight from it, don’t have to worry about overdraft or fees, it simply just get declined if insufficient! I made the choice to just use it as my main bank account! However, when it comes to needing the money in my actual bank account I was worried about that and how long it would take but I tried it out and very next business day in my bank account! Now it says 1-2 business days depending on your bank however most banks it’s 2-3 unless you have zelle and get money that way. But I absolutely love lyft direct!! No more worries about if my card is going to work or not nor be over drafted! It’s become my main account and I absolutely love it !
by Niya😍😂
You ever been on 45 miles left in the tank when u first crank the car and frustration sits in bc your bank account was just overdrawn but you can’t react bc pressure busts pipes and makes diamonds so you take a deep breath and tell your 2nd grader you have the needed 20 dollars for their field trip they have been talking to you about all week but don’t know this is the last 20 (but for his smile it’s worth it and I’ll figure as any parent would) so that’s what I did I figured it and turned on the Lyft app and in 40 miles left I was able to make three rides happen and the money went straight to my Lyft pay card and I was able to maneuver thru this weeks adulting challenge thru this company staying at the cutting edge of technology and making it so that we all have a chance
I love you guys from me and my little man
Ps the field trip was epic as a mug
by Vbutler
You can not sign onto LyftDirectPoweredByPayfare . This is serious. This has happened twice. You can not pay bills if you are unable to see your balance and what transaction came in. The support team states that they will have the problem fix by evening. It’s almost 24 hrs later. I’m not able to sign on still. Also you can not get cash back in stores.
by Louda210
I can’t get my app to work and there’s no way to contact anyone for help . I can’t click on open app and it shows that it’s downloaded , and I can’t delete it either . I got a response by support but no way to contact them, they left no number or email or anything. It’s been like 2 weeks now my app still not working . I can’t use my lyft card because I’m not sure of my balance and I can’t access my rewards . Is there a way to login online without app ?
by Hailey Rylie
Someone got my card details and took money from my account. There is no direct number to call customer service. The support representatives are outsourced & have no clue on what to do. The supervisor asked me to call the merchant where the thief used the card. I’m in Atlanta GA, the transaction happened at a BUC EES in Texas. I do not feel that my hard earned money is safe anymore while using this card. It looks like it’s going to be a battle to get the bank to give me my money back. I am still waiting for a form that I need to fill out. It’s been 4 days and no one seems to know what to do. Pay the .50 and cash out to a reputable bank
by Autyana
I’ll make it simple, if you have issues getting a bank to accept you, this is your go to.
Make sure every purchase is accurate, if you get gas and your car takes less than expected, expect to wait 3-10 days to get your money back. It doesn’t correct itself immediately instead you have to call and speak to 20 people to get your issue solved.
Pros:// you don’t pay .50 to cash out with Lyft, you can get cash out for free but only at a Walgreens or another select drug store.
You get cash back if you use it which is nice because it’s free money but they don’t have a customer service number you can call for problems. Just like with Lyft you are forced to request for help. I was told I’d receive a call back earlier and never got one.
I then emailed them because I didn’t want to deal with someone on the phone and after 4 hours I still didn’t get a reply so I requested a call again only to be told I’d be passed on to the next person. Thank God It’s only $1.71 but I want my money.
It’s a nice temporary card but isn’t something you want to count on.
by Chy420
I like Lyft in general and I wanted to like “Lyft direct” too but there’s just too many glitches in LyftDirectPoweredByPayfare. I’m hoping in time, those will be fixed. I’ve reset my password more than a few times to no avail. Never been able to actually log-in. The only message I get when I try logging in is “wrong email or password”
by Teddy4262829
This is a great all round account for lyft drivers. The only thing missing that is offered on ubers pay card app is the ability to do a mobile check deposit. You can also overdraft your account up to 100$ fee free with over 80 trips a month on ubers card. Lyft please start offering these options on your pay fare program!!!! Needs a better customer service and dispute purchases process!!
by PK In PDX
The latest update says it will remember your email, but I still have to type it every time. At least the biometric password works.
Update: I attempted several times to get LyftDirectPoweredByPayfare to remember my email. I eventually deleted it and then installed it again. After several more attempts at getting it to remember my email, it did finally remember my email.
by Dpg420
App is great, but the only problem is that everytime you try to check your balance in LyftDirectPoweredByPayfare , you need to input your email and password everytime. The passcode button is unavailable.
With a quick fix LyftDirectPoweredByPayfare would be 5 stars!
by Dc32164
Awesome app and nice interface and love the new updates but can you guys please update it again to where it has a slide to check balance button without having to login every time.
by SionMarie
So far this Lyft Direct App has been wonderful. I don’t ever have to use .50 to cash out my money and I get cash back on pretty much everything I purchase. Although there’s so many perks I don’t understand why today my app hasn’t been working well. My app is up to date and I can’t login to see my balance. There’s no quick number to call to see the balance or a fast swipe to see balance. It’s saying request error when I log in. Everything other than not being able to login today LyftDirectPoweredByPayfare and great and I love my card.
by NickG$&L
I haven’t had any trouble out of LyftDirectPoweredByPayfare or my card. I’m able to easily log in with my thumb print and see my money already there after each ride. I love how fast it is. I also like earning cash back everywhere I shop I couldn’t ask for a better card. This card also works with cash app.
by Salimoune
I’m so sorry if I’ve not activated it until now
And I have something extremely urgent to tell you concerning that card...
I lost it yesterday night with my whole wallet which was full with my other different credit & debit card .... even my driver licence and all the cash I was having.
I really don’t know what to do and how to do ??
So now concerning the card you sent me last time!! Please tell me what to do ?? ...
Sent from my iPhone
by Josueveraazar
It’s a pain in the toe, having to type your E-Mail and Pasaword everytime you need to access app.
FaceID or TouchID please...... or at least remember my E-Mail so i can only type pasaword.
Thank you developers
Please call me. 405-332-8908
This card is garbage used to hold deposit for hotel that was released same day 25 days later still pending Customer service is a joke and couldn't help hung up 2 times on me once I get my money will never use card or drive for lyft i have 2500 rides 5 stars fick lyft and lyft Direct
Worst one.never put money in their account.my card was stolen and they took my whole hard earning amount.they say .can do nothing,even on Sunday they let thief transfer my money without asking anything to me. -0 rating
Someone stole my lyft direct card details and stole 985.50 from my account and you have said nothing you can do. I have and have had my card I'm my posesión the whole time. I live and work in San Francisco and they stole it from an ATM 500 miles away in Los Angeles. Give me my money back. I am contacting ABC7 news and the FDIC. Fix this
Can’t use cash app to sent larger amount of sending cash in cash apps only allows few hundred dollars
I've had an unknown company take money from account. I couldn't find anything about the company while searching online. Because there is no physical bank, the only way I can access my account is via the debit card. I was told on the phone while trying to start the process to resolve this issue, that if I did not cancel my card immediately, leaving me no access to my money for what they said will be 2 to 3 weeks while waiting for a new card.. then they will automatically deny my claim. I received an email from them stating the same thing. The email also instructed me to fill out a form within the message. I was not able to fill it out because there is no typing access to it. I tried after clicking "reply" and starting the new message back to them... I was still unable. Do they really believe people trying to survive on driver earnings can go 2 to 3 weeks without accessing their funds? I doubt there are a great many people in any job who can do that at this point, yet this is what they demand, or they will automatically deny the claim. So now my choice is between pursuing the claim and not having any money for weeks, or dropping the claim so I can access my money. Why not offer a temporary account change with a new card arriving in a few days, rather than a few weeks? I'm sure there are plenty of other options available to them other than what they have communicated to me. All it takes is one person who is in a position which has the ability to make decisions, to make the decision to treat their customers as if their business is actually wanted and valued. One person. As of yet, that person has not been located at Lyft Direct.
The app is displaying that it's having issues and I cannot move any of my funds or see any information on my account at all. Very disappointing
App is not opening to show account details. It just flashes back to input screen for password and email info.
Lyft Direct by Payfare is HORRIBLE at returning money!!!.. I'm definitely going through the BBB because they've held $120 in my account for a month! The transaction's expiry date has come and gone! They're telling me an additional 48 hours to release back to my account.. Why?! Something is not right with this company and I mean to get to the bottom of it.
I made a transaction where I was transferring money from my lyft direct card to my navy Federal credit union account and my money never got there..this transaction was done on October 25th 2021 today is October 28th 2021.Customer service ducks and no one can give me answers about a transaction that's saying posted on the lyft direct app.I also am still missing a refund from Amazon that was done on October the 5th 2021.lyft direct is saying they don't see that transaction on their end..so inthe meantime I'm missing 157.00 that I transferred that never got to my account and 140.07 refunded back to my card from Amazon..please can someone assist me with these matters..Or is it best to get a lawyer and better business bureau involved. I do have records and transaction details available. I can be reached at 202-381-4788. Thank you
This place is awful. I placed a pick up order with a local merchant. They charged me twice (lyft direct) and the real purchase posted. Most banks are quick to remedy this, but not Lyft Direct. Instead, I have to wait another 5 days for the duplicate pending charge to fall off. Will not be using this card again. Also, their customer service sucks.
I'm tired of sitting on hold for hours t9 speak with someone. You took my money for transactions that didn't happen and said it was a glitch in the system but lyft was working hard to "refund money to all drivers affected". it's now day 3 and I'm still waiting .....
They make it impossible to recoup losses; A SCAM BeWaRE
Yes. Lyft Direct Powered By Payfare is very safe to use. This is based on our NLP (Natural language processing) analysis of over 26,109 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for Lyft Direct Powered By Payfare Is 57.1/100.
Yes. Lyft Direct Powered By Payfare is a totally legit app. This conclusion was arrived at by running over 26,109 Lyft Direct Powered By Payfare User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Lyft Direct Powered By Payfare Is 100/100..
Lyft Direct Powered By Payfare works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
**Pricing data is based on average subscription prices reported by Justuseapp.com users..
| Duration | Amount (USD) |
|---|---|
| Billed Once | $7.62 |
- Instant access to earnings: Drivers can access their earnings instantly after every ride, with no transfer fees or service delays.
- Cash back rewards: Drivers can earn up to 2% cash back on gas, 1% on groceries, and a rotating bonus category, as well as 4% back on select dining and additional cash back deals with Mastercard Easy Savings.
- No-fee account: Drivers won't pay any low-balance or maintenance fees, and they'll get access to over 20,000 no-fee ATMs across the country.
- Savings feature: Drivers can automatically put a little aside to reach their goals.
- Secure online bank account: The earnings go straight to a secure, online bank account, powered by Payfare.
- Optional services: Optional services such as out-of-network ATM withdrawals and foreign transactions incur fees.
- Subject to eligibility: The Lyft Direct debit card is subject to eligibility.
- Rewards categories and amounts subject to change: Rewards categories and amounts are subject to change without notice.
- Ride fare earnings will be sent after each ride: Ride fare earnings will be sent after each ride, but there may be instances where funding is delayed.
