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by Jaenalyn

Finding scholarships can be hard, so having an app like this is very useful. However, when I first downloaded the app, it kept crashing and my account kept telling me the password was wrong every time I reset it. Finally, I was able to get into my account by using a web browser. Before I could even use the service, it required to my sign up for the 7 day free trial which proceed with a 3 month subscription. I wasn’t planning on keeping the subscription, but when I cancelled they had already charged me the $45 dollars before I could get the chance to do so. They were a day early on charging my account as well.
When I called to ask for a refund, the completely denied my request and didn’t even consider other options such as converting the subscription to a one month subscription or a lighter amount of time. The Customer Service Associate basically said “there’s nothing we can do,” with no further explanation or acclamation of policy. I would not recommend unless your rich and willing to $45 dollars. Otherwise I would just suggest looking for scholarships on your own.
Word of advice to the developers: If your going to make an app that’s targeted towards STUDENTS, LOOKING for money, don’t charge them there whole paycheck to do so, it doesn’t make sense.
Other than that, and the app bugs, the webpage was very useful and can actually find a lot of scholarships.

by Anglocass

Absolutely awful. Tried the free seven day trial and before it ended, I called the number listed on the website to cancel my trial and the employee said he would cancel the trial and I should receive a confirmation email shortly. I never received a confirm email but still took his word for it. Looked over my bank account and saw I was still charged $45 after I was told it was canceled. I reached out about the issue and they told me that can’t refund me since it wasn’t canceled (even though the man told me he cancelled it for me) and now they won’t even contact me back regarding the issue. Absolutely awful customer service, they don’t care about someone else’s situation, just care about getting money.

by WolfJazz7667

On the surface it looks great. But then it turns out it doesn’t let you submit essays, it crashes with every swipe and scroll, you can’t update your profile once you’ve created it and it doesn’t update for you, and there’s this bogus limit of five scholarships you can apply for that never clears, so once you hit five, you’re stuck never being able to apply for anything again. Would not recommend to ANYONE. It’s in desperate need of cleaning/updating. I’ll be enjoying some scholarship finding apps that actually work from now on, thank you very much.