Contact Cicada Support
Company Name: Mount St. Joseph University
About: People have been recording periodical cicada emergences for nearly four
centuries. These maps have been critical in verifying the cicadas’ long life
cycles and the relationships of the broods to each other.
Cicada Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Cicada Safari. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Cicada Safari. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Mount St. Joseph University
Read 3 Customer Service Reviews 😭😔💔
Communicate with your users!
by Bob The Bobbity Bob
The app needs to tell people their photos won’t be approved anytime soon due to the large volume of pics being submitted right now during the emergence. After 4 frustrating days of wondering why mine were continuously “Pending Approval,” and no communication from Cicada Safari, I had to come here to the App Store to read reviews (and the App developer’s replies) as to why pics weren’t being approved quickly. Apparently it’s the sheer volume of photos being submitted right now and each one has to be looked at by an actual person. Ok, fine, now I get it. But while that’s understandable, do you think the app could COMMUNICATE with people when they submit pics, or a message popping up when it’s opened, that there will be major delays right now due to so many photos being submitted at once. It wouldn’t be hard to do that. Please communicate with the users about this, as all it’s doing is annoying everyone and turning people off. Thanks.
Wasted opportunity
by Gamebean
This app goes against intuition / UX standards, puts multiple unfortunate and really odd barriers in place, and does a really poor job of explaining its use which should be obvious. The concept was good, the execution was terrible. Really wanted to like it and use it, been waiting to upload pics / share for weeks. Now that it’s time it’s too frustrating to try to use. It’s no surprise IT peeps get primary creative credit — IT doesn’t understand how to blend people with tech, and disregards user experience as superfluous. This is like a WIN95 nightmare. What a shame. Happens once every 17 years … deserved far better.
Useless?
by Jeeleezee
I’m sorry, I know a lot of work has gone into this app, but it’s just simply unusable… the map only loads with reported sittings on launch, and once you try to pan-zoom-adjust it goes blank. I know it’s not my data connection because all other sites, including maps, work as they should. I want to know where these bugs are! I want to see them. Yet, haven’t seen one this season. I’ll try to find a better tool to direct me. Maybe I’ve missed the point of this app.
Have a Problem with Cicada Safari? Report Issue
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- Pulling issues faced by users like you is a good way to draw attention of Cicada Safari to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Cicada Safari customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Cicada Safari.
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