Contact USAA Pay As You Drive Support
Company Name: Noblr
About: Noblr is smart car insurance for smart drivers that can help you save money
based on how and how much you drive.
It's Smart
The Noblr app turns your phone
into your all-in-one insurance copilot, scoring your driving to help you make
safer, better money-saving choices.
USAA Pay As You Drive Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Noblr
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit USAA Pay As You Drive Website
Privacy Policy: https://www.usaa.com/insurance/pay-as-you-drive/privacy-policy
Developer: Noblr Inc
Privacy & Terms:
Can I trust USAA Pay As You Drive app?
Protect your data and wallet. We investigate the developer's website (Noblr.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
App is not efficent
by Rahaf Al-Noubani
The app tracking is not efficient or reliable. The app automatically assumes that if you’re in a vehicle you’re the driver, and if you don’t consciously go to switch to being a passenger it will count towards your driving score and miles. Also being scored on whether your phone is in use or not while driving is unreliable. As a parent I give my child my phone when I’m driving when they’re throwing a fit. Because my phone is being used by a passenger I’m given a bad score, and there is no options to fix that. On top of that you’re also scored on the time of day that you drive. When or where I’m driving should NOT affect my score or policy. This application has too many offsetting factors that make it unreliable. My insurance rate should not be determined by an app that cannot determine whether my vehicle is in use or if I’m actually the driver.
Terrible insurance claims!
by Romakoko
I’ve been with Noblr for 2 months and my car was stolen. Filing a claim has been a nightmare! It’s been a day since I filed and I still don’t have a claim number and I’m still waiting for a rental car!!! Reaching somebody is impossible. At first I was sent to voicemail but now when I call I get sent to a phone loop where I hear the same message repeatedly no matter which option I choose. I called customer service and they have no access to claims. They sent my information to a manager but I still have not had any contact regarding my claim. When I filed the initial claim the representative hardly spoke English and from what I could tell these people are just taking calls from their homes because a I could hear throughout my call was a dog barking and kids screaming in the background.
App Keeps logging me out
by Rain2cry
Update Mar 2024: My policy ends in April 2024. THANK baby Jesus. I can't wait to leave Noblr and find someone else who's services actually work as intended & described 😑
----------Update Jan 2024: The app STILL logs me out! My permissions are updated and it still won’t work. Is there a way for consumers to report companies/businesses when their digital/online products and services do not work as described/advertised? Yet you want us to pay for it. I’m not the only person experiencing this and it hasn’t been fixed. How is that fair or good business practice?? 😒
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STOP logging me out the app!!!!!!!!!! 😡😡😡😡🤬🤬🤬😡😡😡😡😡 It's so annoying!!!!!!!! What is the point of using it for "rates" and driving safely, if it'll only kick users out??? Please FIX IT. ——
Have a Problem with USAA Pay As You Drive by Noblr? Report Issue
Why should I report an Issue with USAA Pay As You Drive by Noblr?
- Pulling issues faced by users like you is a good way to draw attention of USAA Pay As You Drive by Noblr to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a USAA Pay As You Drive by Noblr customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using USAA Pay As You Drive by Noblr.
