Contact JPS Virtual Care Support
Company Name: Tarrant County Hospital District
About: JPS Virtual Health offers 24/7 care from anywhere via your smartphone or tablet.
During your virtual visit, a healthcare provider can offer a diagnosis,
treatment, and medication if appropriate – no appointment needed.
JPS Virtual Care Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: webmasters@jpshealth.org
Website: 🌍 Visit JPS Virtual Care Website
Privacy Policy: https://business.amwell.com/privacy-policy/
Developer: John Peter Smith
3 Most reported problems 😔💔
Horrible. No providers available
by Bazoo42
Horrible. Doctors are supposed to be available after noon on Sunday yet everyone is offline. The ONE doctor that showed available went offline before I could finish the registration. And what is the “Suffix” number on my insurance card? My card does not have that, and the app wouldn’t let me move forward with typing something in.
Not worth it
by TX9174
Dr didn’t even listen to what I was telling her and charted that my symptoms where resolved when they were clearly not, I mean why else am I calling.
WebMD is better than this.
Frustrating
by Whokwig66
This app is a great concept if it works. I paid $30 to speak with a nurse practitioner and she prescribed medicine for my sons eye. At the pharmacy, they said it was called in then called again and cancelled the prescription. I have no way to contact the online provider, maybe a glitch in the messaging department, unless I pay another $30. It is frustrating!
Have a Problem with JPS Virtual Care? Report Issue
Why should I report an Issue with JPS Virtual Care?
- Pulling issues faced by users like you is a good way to draw attention of JPS Virtual Care to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a JPS Virtual Care customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using JPS Virtual Care.
