Contact SmartFind Express Support

by Miapar3

This app is so egregiously horrendous and I’m so absolutely fed up that I’m writing an App Store review for the first time in my 12 years of iPhone ownership.

It logs you out in the middle of using it CONSTANTLY. Constantly. I can’t set my availability, scroll through available jobs, literally ANYTHING without getting randomly logged out in the middle of using the app. It’s infuriating. And it’s not like there’s a minute or even a few seconds of inactivity—I’ll be actively trying to move as fast as humanly possible to finish what I need to do before getting logged out but every 30-60 seconds I’ll click on something and get the dreaded screen with the long error message and forced back to the district selection page. It makes me want to flush my phone down the toilet. I REALLY REALLY hope my district will consider switching to another hosting platform like frontline, because this app is so comically horrific that it feels like they’re actively trying to prank us. There’s no way someone whose job it is to make apps and gets paid actual money to do this could have possibly effed this up so bad. I truly despise and resent you, SmartFind express.

by Cosmic Changes

This is a terrible app. Their service will spam your phone with phone calls (I received 20 calls in less than 20 minutes). I ended up blocking the number altogether while I was getting spammed at dinner, BUT even that didn’t work. Apparently, blocking a number on an iPhone will still allow them to leave a voicemail. I quite literally had my voicemail box full for weeks and didn’t know because once I blocked the number, the calls weren’t showing up but
could still leave voicemails. After having blocked the number, I had 32 voicemails from SmartFind Express, all were from the same day. What a pathetic system. I shouldn’t have to adjust my do not call hours to avoid this, as even during the hours I would want to be called, I dont want to be spammed like that. I reccomend logging onto the website and deleting your number from your account altogether. There is never a call time one would want to be spammed like this.

by Emimimiaddie

At times, this app is incredibly infuriating. It’s kind of a joke how unreliable it is— literally. I have heard several staff members and other subs make the same remarks I do about it never loading!! If you open it up and you see the words “Fetching data from Server” for more than 5-10 seconds, it will likely not load even if you let it try for 10+ minutes. On several occasions I have literally logged in and back out more than 5 times in a row and it will not load…wait 15 minutes try again…won’t load… try later that evening…still won’t load. It feels like you’ve won the lottery if you’re able to make it to the available jobs page, or even active/upcoming jobs you’ve accepted! Please fix this. The app would be perfect for it’s intended purpose, if it actually worked more than 25% of the time.