Contact WireGuard Support
Company Name: WireGuard Development Team
About: WireGuard is a fast, modern, and secure VPN tunnel. This app allows users to
manage and use WireGuard tunnels.
WireGuard Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with WireGuard. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact WireGuard. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of WireGuard Development Team
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit WireGuard Website
Privacy Policy: https://www.wireguard.com/privacy-policy-app.txt
Developer: WireGuard Development Team
Read 3 Customer Service Reviews 😭😔💔
Connection Problem
by Karnol233
Dear Wireguard Developers,
I've just downloaded Wireguard for iOS on my iPhone X. I found that it could not connect correctly. When I checked the log, I found "Failed to send handshake initiation", "no route to host" error messages.
When I further checked the problem, I found that there is no Wireless Setting option in the WireGuard settings page in the iOS settings. I understand that this setting will only appear in iOS devices with Cellular sold in China. Under normal circumstances, China region devices will pop up the user permission to use data when an app first runs or requests to access internet (You can select: off / WLAN Only / WLAN & Cellular Data), but WireGuard does not pop up this alert when it first runs, so the Wireless setting option does not appear in the iOS settings, it results in WireGuard can never use any network (WLAN and Cellular Data).
To solve this problem, I'm eagerly recommending that you add a "Import tunnel from url" option (or any option that can trigger internet access request from the app). It will not just function as a new method to import tunnel, but it will also trigger internet access request when used which will trigger the pop-up asking permission to access internet.
Please, please, please take this into your consideration! I'm looking forward to getting Wireguard connected on my iPhone and I believe many people have the same issue.
Thank you so much!
Was great until iOS 15
by The Brain Of J
Now the on-demand functionality is totally broken. I leave my personal Wi-Fi network and in the old days WireGuard would connect automatically, but now, nothing. If I manually connect, it doesn’t disconnect when I get back to my home Wi-Fi even though it’s listed on ‘except this ssid’.
These issues took WireGuard from something that worked smoothly and seamlessly in the background to something that is annoying and doesn’t behave like it should.
Connection Problem
by Karnol233
Dear Wireguard Developers,
I've just downloaded Wireguard for iOS on my iPhone X. I found that it could not connect correctly. When I checked the log, I found "Failed to send handshake initiation", "no route to host" error messages.
When I further checked the problem, I found that there is no Wireless Setting option in the WireGuard settings page in the iOS settings. I understand that this setting will only appear in iOS devices with Cellular sold in China. Under normal circumstances, China region devices will pop up the user permission to use data when an app first runs or requests to access internet (You can select: off / WLAN Only / WLAN & Cellular Data), but WireGuard does not pop up this alert when it first runs, so the Wireless setting option does not appear in the iOS settings, it results in WireGuard can never use any network (WLAN and Cellular Data).
To solve this problem, I'm eagerly recommending that you add a "Import tunnel from url" option (or any option that can trigger internet access request from the app). It will not just function as a new method to import tunnel, but it will also trigger internet access request when used which will trigger the pop-up asking permission to access internet.
Please, please, please take this into your consideration! I'm looking forward to getting Wireguard connected on my iPhone and I believe many people have the same issue.
Thank you so much!
Have a Problem with WireGuard? Report Issue
Why should I report an Issue with WireGuard?
- Pulling issues faced by users like you is a good way to draw attention of WireGuard to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a WireGuard customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using WireGuard.
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