Rosetta Stone: Fluency Builder Reviews

Rosetta Stone Reviews

Published by on 2025-04-22

🏷️ About: Our mobile app lets you access your learning experience whenever and wherever you like. Automatic syncing means you can go from computer to mobile device and back again—and never lose your place in a lesson.


       


Overall Customer Experience 😎


😎 Positive experience
44.4%

🫥 Neutral
41.3%

🤬 Negative experience
14.3%

~ from Justuseapp.com NLP analysis of 134 combined software reviews.



Read 20 Customer Service Reviews 😠💢

3.1 out of 5
SO GLITCHY

I echo what others have said. RosettaStone is so buggy. Not all of the activities can be completed on a touchscreen and yet you have to do those activities with every lesson. The worst are the “follow the example” ones (where no example is provided) and the ones that require you to tap words that are located too close together so when you tap one, it highlights the wrong word every time.

I downloaded RosettaStone because I was running into bugs with the web version as well. Thankfully the microphone on my phone is better than the microphone on my laptop, but it’s really frustrating to have to go back and forth to finish each lesson. I also believe I was placed in too high a level because there is no way to look up words you don’t know, nor do they explain why you’re answers are wrong. I have to rely on online dictionaries to even understand what is being asked of me. Between the language barrier and the buggy format of the lessons, I would not recommend RosettaStone to anyone. Rosetta Stone has been in the game for so long. It’s crazy they allow RosettaStone to be so crappy.

Terrible

I have had to redo activities multiple times because RosettaStone did not register it as completed, even though I was sure to stop at the end of a lesson. Sometimes, it will just freeze, and I will have to, once again, start over from the beginning of the lesson because it did not register my progress. I don’t find the teaching methods beneficial at all.

I can’t hear the lessons

I downloaded this excited to start learning and there is no audio. Seriously? I paid good money for this course and I can’t even hear it?

App keeps crashing

RosettaStone during course moments kept on crashing and freezing during the exercise making me less motivated to study. Fix bugs!

Buggy

RosettaStone says I’ve skipped lessons when I know for a fact I’ve done them twice! It is very buggy and throws you right into the language without any explanations. It is not user friendly and frankly costs way too much money to be so archaic. I’ll stick to Mango once this license expires.

Glitchy

For all the money spent by individuals and organizations, you’d think they’d spend abit more on an app that actually works. Mine is perpetually frozen, will never download activities and is just overall glitchy even after rebooting, redownloading etc

Question, please help!

I have a question... I got RosettaStone and tried to sign up by submitting my email and password to the front page but it says error occurred and it didn’t work... I tried with my other email accounts but nothing worked. Am I doing something wrong? Please help!

Possible Alternative Apps

I have a feeling even “Corporate learners” would choose to use other language learning apps to work on their language skills probably because they’re cheaper or sometimes free. A customer’s personal enjoyment is based on their comfort level with RosettaStone of their choosing.

Not helpful

I had through my job and I wanted to learn French. I did the placement test. Seriously? I score 240 and was placed in B1. I am first beginner, I don’t know any french except greetings. Test gave me wrong result as it was multiple choices and unfortunately may be I hit right one so score was that much otherwise I am 0 level french. After my feedback and request they changed me to A1 but the content and course, everything else remain same except level B1 to A1. I cannot get any level A1 courses. Really bad option. I don’t see any option to contact for assistance either in my mobile app. I rather use google translate or some other.

Progress does not sync correctly with app

I consistently face issues with progress not syncing correctly between the mobile app and the online version. The mobile app will show something as complete while the web app shows it’s still outstanding, and vice versa. I have reported the issue to IT multiple times (among several other issues I continue to notice with the program) and they have not resolved anything.

Don’t know how to contact customer support

Initial evaluation test placed me on a higher level than I am actually in and I don’t know how to change. No support link in RosettaStone .

Update modern screens

Hi, can you please update to include native support for iPad? It’s really 1990 when you see iPhone screens on an iPad.

Looking at your history you’ve been fixing bugs and improving stability for quite a while now. When is optimization coming up next?

Surprising number of bugs

- I can only get audio to work when I’m using external headphones.
- Some lessons/activities are difficult or impossible to mark complete. For example, an activity that is just watching a video will not be marked as complete if you watch the video full screen.
- Icons like the next arrow are surprisingly difficult to tap (the hit box is in a weird place)
- Activities that ask me to repeat what I hear don’t work correctly. Instead of playing the audio first, the microphone immediately activates. I can cancel it, play the audio manually and then hit record, but it’s very time consuming.
- RosettaStone can feel very unresponsive, like long delays between hitting a button and seeing or hearing the effect.

This list isn’t exhaustive but I got tired of writing out specific issues.

The actual language content I’m learning is great, but clearly RosettaStone is used for many different languages so it doesn’t make sense to rate it based on the learning content.

For a company as big as Rosetta Stone I’m surprised by how bad RosettaStone is and how painful it is to use it. I really hope you dedicate some time to making some user experience improvements.

I’m using an iPhone X.

Inappropriate for 12

There are issues with saving the progress and RosettaStone is definitely not appropriate for 12 year-olds. My son was assigned to work with RosettaStone by a school teacher and found words like “Bordeaux” and “champagne”. Can’t really see any use for a kid to know alcohol names and types.

.... :(

Some of the syntax on here is just so out of it, it throws me off. The way that this program is set up is just wrong. Regardless of what my level of spanish is, I find it tedious to understand the assignments. The vocabulary learning is minimal; I feel thrown into the wolves. I have to use my spanish dictionary and resources outside of the program to understand what is asked of me. I just feel bad for the beginners using RosettaStone.

Quite bad

I’m using RosettaStone on my iPad and it’s been pretty bad. Way too many bugs, the was the microphone works is an absolute mess (and no, it’s not my device nor headphones). If I accidentally click on a lesson, it will count as if I have completed it without actually having done so. Then, it will tell me I have un completed lessons but not tell me which lessons specifically.. I’m using RosettaStone for a school class and it counts as a grade. RosettaStone is making it very difficult for me to keep a good one.

Love learning on the go!

Great app to help me achieve my language learning goals. I have access to different course topics and within each course, I can learn through a host of different activities and videos. 👍

Learning of American English

I like to learn English with RosettaStone. But sometimes my microphone at the Desktop doesn’t work with this program.

Unbelievable

Beautifully designed app , i am glad to use it , i would add it worth use and have take benefit off it)

My concern

I like my class but I can’t understand well because I think is hard for the little understanding that I have with my English some things I can understand some not.

Thank you,



Is Rosetta Stone Safe? 🙏

Yes. Rosetta Stone: Fluency Builder is very safe to use. This is based on our NLP (Natural language processing) analysis of over 134 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.1/5 . Justuseapp Safety Score for Rosetta Stone Is 75.7/100.

Safety Analysis

41.1% of users say app is Safe 👍
41.1%

39.5% of users say app is Risky 🚨
39.5%

19.4% of users have Some Concerns ⚠️
19.4%


Is Rosetta Stone Legit? 💯

Yes. Rosetta Stone: Fluency Builder is a totally legit app. This conclusion was arrived at by running over 134 Rosetta Stone: Fluency Builder User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Rosetta Stone Is 100/100..

🔏 Privacy & Data Safety

Rosetta Stone collected the following data from you:

  • Data Linked to You:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  • Data Not Linked to You:
    • Identifiers
    • Diagnostics

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Features

Automatic syncing means you can go from computer to mobile device and back again—and never lose your place in a lesson.

Our mobile app lets you access your learning experience whenever and wherever you like.

• A tailored learning experience based on your level and goals.

• Clear markers of progress toward your learning goals.

• Access to downloaded lessons anytime, anywhere.

  Contact Support
Developer:
Rosetta Stone, Ltd.


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