Contact Otherworld Legends

Contact Otherworld Legends Support


Company Name:

About: "The best warriors and fighters from different times and spaces are summoned to
the mirage created by Asurendra. They pass one trial after another, to finally
come to face the long-buried secret behind this realm…" Welcome to Otherworld
Legends | pixel roguelike action RPG.



Otherworld Legends Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Otherworld Legends Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of ChillyRoom



Verified email  

Contact e-Mail: [email protected]


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Otherworld Legends Website

Privacy Policy: http://www.chillyroom.com/en/zhan_hun/ol-privacy-policy

Developer: ChillyRoom




Privacy & Terms:

http://www.chillyroom.com



Can I trust Otherworld Legends app?

Protect your data and wallet. We investigate the developer's website (Chillyroom.com), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.8 out of 5

Listen to your player base.

2025-03-26

by SlySpiderSS

There are numerous complaints about your game being unbalanced and difficult. We can see how much work you guys put into this compared to soul knight because this is an actual effort to create a rogue like for mobile. My only problems are that 1.) some items just don’t work or aren’t effective at all. 2). the drink mechanic is useless because it’s only for that one run and also for the fact that they are bought with the same currency used for more important upgrades. If the mobs didn’t stun-lock you or the bosses weren’t stupidly difficult without a certain stun item then this game would be fun. Don’t forget that this is a mobile game so making it too difficult would deter people from playing it. Also I’ve had the game for around 4 months now and I only have 2 characters. Some of us just don’t want to put money into a video game. Reward those who do with exclusive items instead of preventing the majority of your players from using the characters you worked so hard to create. If you guys aren’t working on this game anymore then I might as well uninstall it if nothing is going to get fixed.

Great game with minor issues.

2025-03-27

by Myopic_Magikarp

This game has a lot of good things going for it. The art style (subjective take, I know) is awesome. I’m a sucker for pixel graphics. The combat is smooth and responsive. A nice selection of characters with different play styles between them. The core gameplay loop simple so you can very easily pick the game up whenever and play a round before putting it down whenever. It has multiplayer which has worked fairly well in my few rounds I’ve played online. The WORST part (and reason it isn’t 5 stars) is the unlocking process for characters is pretty awful. You unlock them through fragments and can get fragments (like 2 fragments) daily through daily tasks. But you can only claim fragments for the 3 current characters in rotation, and each character needs 18 fragments to unlock (some are cheaper but the majority are 18) Also for those who care the game does have micro-transactions, but it has some of the best pricing I’ve ever seen from a mobile game. I think the most expensive items (which are skins) cost like $4 each. (and are optional)

Another minor complaint is battlefield mode. Overall it’s fun killing enemies but occasionally you end up towards the end of the wave and it starts just spawning only 4 or 5 enemies at a time and it slows down the chaos too much and ruins the mode for me. If there’s only 10 of a specific enemy left don’t just spawn 3 of him just give all 10 when there’s nothing left to spawn.

Exceptional ethic but balance issues

2025-03-28

by Arbordayistaken

Originally I had bought the skills for Ginzo because I do enjoy games that come from Chillyroom and wanted to show my support. I am very happy to see them make these skills grind able. However I do wish soul stones had more uses outside of buying drinks and ashura points and weapon enhancing. Maybe being a method to purchase a ticket for events like the Origin Quest from Soul Knight. Perhaps also allow vertical dodging? It is very fast paced navigating the rooms when going horizontal but moving vertically kills dodging momentum.

Edit: Also please balance the hidden room boss fight with the archer. Having vertical dodging would be great for this boss fight as not having followers leaves any character save Oli susceptible to easy kills and I don’t wanna save scum an entire floor just because I hate running into one mini boss.
Speaking off, the old man in stage 3 bamboo area is BS you get insta punished with no tells for maintains aggression in a fight with an undodgeable root. Chillyroom please balance this because as it is, if you aren’t running a build that has followers that can tank your aggro this old man in groups of 2 or more is 90% of the reason runs die. Save that and the black clad Ibis minions, when in groups of 2 or more will perma lock you without followers




Have a Problem with Otherworld Legends? Report Issue




Why should I report an Issue with Otherworld Legends?

  1. Pulling issues faced by users like you is a good way to draw attention of Otherworld Legends to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Otherworld Legends customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Otherworld Legends.


Alternatives