Contact RAID: Shadow Legends

Contact RAID Support


Company Name:

About: Battle your way through a visually-stunning realistic fantasy RPG with hundreds
of Champions from 14 playable factions. To save the world of Teleria, you will
recruit its most legendary warriors from the forces of Light and Darkness.



RAID Customer Service 👿🤬😡😠💢😤

RAID: Shadow Legends Contact Information

Listed below are our top recommendations on how to get in contact with RAID: Shadow Legends. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact RAID: Shadow Legends. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



Verified email  

Contact e-Mail: [email protected]


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit RAID Website

Privacy Policy: http://plarium.com/en/privacy-and-cookie-policy/

Developer: Plarium Global Ltd




Privacy & Terms:

https://plarium.com/

https://plarium.com/forum/en/raid-shadow-legends/

https://plarium.com/en/legal/privacy-and-cookie-policy/

https://plarium.com/en/legal/terms-of-use/

https://plarium.com/en/legal/ccpa/




Read 9 Customer Service Reviews 😭😔💔

4.7 out of 5
Al Hiatt
2024-03-07

Unable to access game. Am told "invalid email." Am unable to access support for same reason...invalid email. HELP!

ZAHIRUL HOSSAIN
2022-10-21

I can get into the Raitd Shadow Legends app and loads perfectly, so there is no problem with the inernet connection. But when tap on of the such as 'Battle' nothing happens and its stays on the home page

Dolores Mullins
2022-09-12

My XP rewards in Quest are not showing up in my XP for game play.

Unsatisfactory Customer Service
2022-03-01

If every day they were not running an event or tournament maybe the odds of getting something good would increase. What sense does it make to run a tournament every day. I swear the developers are Brilliant enough to get people to waste money on half ass shit. This game is not even Half ass shit more like quarter ass shit… Garbage the whole app. No thought thru responses when you send a ticket the respond with a generic message that has nothing to do with what Oy asked. Brilliance I would suggest the owner go over and dress like a Russian and go walk around Chernobyl and find a piece of the reactor that blew up and chew on it for a few hours…

Thomas Charles Ciancio
2021-12-09

I bought 2 sets of rubies today (12-08-21) and they have not updated my gems in the game.

Jenifer C Nixon
2021-09-25

can you guys refund my money my little Cousin Used my bankcard and spent some money with my card I told her to make only one payment and she and up making three can you refund my money for the two other payments one of the payments was$69.99 $69.99

Justified rant

2022-04-30

by Dead - Ringer

Hats off to the developers, but way too much of a financial investment to stay competitive. Even if you spend some, they literally try to force you to spend more. What do I mean by that? Say you’re watching the Avengers movie in theater for the first time- you’re loving it. But 20 minutes in, they say that was just a teaser- you can watch more for $20. I’d grumble, but probably do it. Then 20 minutes later, they have a long series of commercial interruptions, which you sit through, cause you were really into the movie. Then they charge you more to continue. Then they say, “for the last hour, we’re switching to 3D. You can buy a brown bag that may have 3D glasses in them, or maybe just some popcorn. If you buy ten bags, we”ll give you five more for free!! Or feel free to watch the last hour of a 3D movie you’ve now paid $75 for, without 3D glasses- cause we’re free to watch friendly. This recent Dwarf summoning event is far worse then my analogy. Your greed is off the charts. I hope you feel good about the players you sucker in, who keep spending. Make money promoting mental illness, while creating and enforcing it at the same time!!!
But you got me. Huge waste of time and money, with less than zero return for the investment. Business analytics probably want former customers like me to drop off- makes room for fresh blood and fresh wallets. You game looks good, and it’s entertaining, but no where near the slowly revealed asking price.

The prices!?!?

2022-05-07

by Brody1986

I’ve played a lot of these type of games over the years and don’t get me wrong this game is fun I will give it that. That is why I am giving it a 3 star rating.
The one thing I can’t stand is they make it very hard for lower players to obtain the resources to level up characters! Even the events that come out that have decent rewards seem unobtainable for newer players. Only for those who have huffed a bunch of cash into this game.
Which brings me to my main point, they shouldn’t make the main point of the game to gear people to spend cash on there packs. Example: Like oh we are doing this great event for summoning champions here’s all these great packs! Well is there an alternative way to get shards other than spending money. Oh you have to get to the end of the event to get A SHARD. Wow can’t get to the end of the event with out spending money. Not to mention the amount of the packs. Horrible if more people don’t feel like they are being ripped off just looking at the offers!
The new update: I was honestly excited about this update. But with that being said I feel I have some decent units built and I can’t hardly clear stage 20 on normal mode. Once again putting out content aimed at higher money paying players only. I would expect levels to be that difficult on hard mode but not normal. I think if they are gonna expect people to pay the kinda prices they have on their packs, we should be seeing way more new content and constant updates.

Great game, could use some changes

2022-05-14

by Smerd636

The campaign is captivating, the visuals are great, the diverse heroes are amazing. BUT (big but here), if you want to play this game for its multiplayer, you’re going to have to spend money. I’ve played through 4 of the campaign quests and got I think 1 rare hero. Good luck trying to win battles with common and uncommon heroes with only 1-3 moves. AND the matchmaking system is terrible. You can have level 2 heroes in the arena and face people with all maxed out heroes. And in order to find someone that’s closer to your level, you have to refresh the list of opponents you have choices of to face. How do you do that? Oh, you have to spend gems which you can only get from doing difficult quests or paying money :)
To make this game better, 1) fix the high level players being in low level ranks because of inactivity or whatever reason. 2) add more ways to get heroes other than spending money. I realize I just got into the game, but after opening all of the shards from campaigns, rewards, etc. I have like 10 out of the hundreds of heroes and they’re all common, uncommon, or duplicate heroes. Why am I getting duplicates when I just started the game? Needless to say I’m uninstalling after beating the campaign. Again, very well voiced campaign :) but otherwise there’s big glaring issues that from what I’ve read in the reviews have been going on for months


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