Contact Bubble Pop Puzzle Game Legend Support

This really is a fun, mindless and addictive game. It could be great but the problem is there a way too many glitches and manipulations that take away all the fun. Let’s start with the simple game manipulations they play with you where everything is driven to either get you to watch an ad or spend money. So things like not giving you the color ball you need to complete a game so you have to watch an ad to continue or somehow shots that would get you close to winning the game suddenly get diverted or having a contest where you have to pop certain color bubbles to get a prize and then after the first game the next six games don’t even have that color bubble. They just keep playing with you and it’s not always a fair game. The thing is I could deal with all of the manipulations and still have fun but the game is just filled with way too many glitches, it constantly gets stuck in ad loops and you can’t get back to the game without closing it out and restarting it therefore either losing your current game position or prize you were awaiting. It happens constantly. I Installed the most recent update to the app hoping this would solve the problem but it actually made it far worse. Seen other reviews with the same problem. Until they are able to fix it I do not recommend this game. What the great understanding this is an ad supported game so I expect that I’ll have to watch ads but also expect to be able to get back to the game.

I panned this game last month in a review (see below) and after deleting it was surprised to get a reply via Apple Store from Bitmango. The reply told me that I could set colorblind mode through settings in order to distinguish between indistinguishable colors (like red and deep pink) and asked me to communicate through the in-game communication. After weeks of delay I decided to try it again and downloaded the game again. I went into settings and could find NO color blind mode nor did I find anywhere in-game to communicate. It just might be that I’m too ignorant because I don’t play games on my phone. In any event, Bitmango, this note is for you: try making your game easy to figure out with colors that are categorically different, settings that can be read rather than having indecipherable abbreviations and that have genuine options for players actually to be able to modify! I gave your game another try and have deleted it again— I will avoid all Bitmango games. Not worth the frustration!!! Original review: This could be a really fun game but for one absolutely angry trick: too many games combine red & pink bubbles that can’t be distinguished. The game also restricts options for shooting to two bubbles: problem is the options don’t always match what’s available- unless you have the fancy bubbles that burst bubbles regardless of color: but surprise, after a few free ones you have to buy them.

I have been using this app for several months. On May 2 I purchased the No Ads option which is now reverted back to having to watch an ad after each game. Last night I purchased the 500 coins which also was not honored. I’ve now paid over $6 for purchases I did not receive. When going to App Store and using the contact link, I am told not to respond to the link they provided but to contact through an option within the game. The emails are the do not reply type of emails. I have searched and searched and cannot find any way to contact through the game itself. In fact when going back into the game I am forced to start at level one instead of the 200s where I left off. There is no way to return to previous level without going through all levels again. There are very distracting ads scrolling across the bottom of the screen while playing game in addition to the annoying ads that I paid not to see after each level. I don’t understand why the makers of this game have chosen this path but I’d like my $ reimbursed for No Ads and the 500 coin purchase. Buyer Beware! I would like to add that there is a standard no reply email that states they no longer use that address. I attached photos of purchases as requested but just keep getting the same no response emails.