Contact Dream Hospital Support

by Rev Kelly

So, I really wanted to like this and it reminds me a lot of an old hospital sim game I played that I loved. However, after a few days of play I have two issues, the first of which is causing me to uninstall it 😢
1 - it keeps losing a lot of the work I’ve done. I just went back in and having logged in off and on all day and building on the rooms I had finally gotten enough to build yesterday, I find it’s dumped me back at yesterday morning so I’ve probably lost at least 10 hours of gameplay 😢 it’s done this a few times now and so frustrating to finally get something built just to have it all disappear.
2 - about the time you’ve filled the first building with machines, equipment, etc. then things get expensive and require a lot of “blueprints.” Unfortunately if you aren’t paying $5/week despite watching lots of ads to try to get more blueprints and money, you’ve hardly made a dent in what you need to expand further. I was having enough fun I was going to actually pay for it but now add that to all my work keeps getting erased, and I’m removing it today 😢
Super bummer. Few small things I wish they’d change like not having to keep manufacturing the drugs to treat people instead of that being automated and let a few staff roam and fill In when a doctor takes a break instead of shutting that room down but overall fun until the glitches and the cost make it unplayable.

by Novaleesma

I absolutely love playing this game and have for a very long time. Unfortunately, recently it has become very buggy and I haven’t been able to enjoy playing it. If you watch ads it messes with the connection to the server and I have to close out the game and get back in. Not a huge problem. My biggest gameplay issue has been recent. I can no longer register for the events. When each event starts it tells me registration is closed, event ending soon even when the event just started. I have found I am not the only player with this problem.
Now game developers, before you respond to this and say please email support please note that I did three weeks ago and I am still waiting for a reply, I described my issue with game ID and version. And that is after having to dig for the contact email since it is not available in game. This also leads me to believe the game is no longer supported. The event feature is one I enjoy and if the issue doesn’t get resolved I’ll be forced to have to delete the game. Which I have deleted and reinstalled many times to see if this would fix the issue; it did not.
If there is support still out there please fix the bugs so I can enjoy the game again!

by Ladiepeace

I installed the game several days ago and am managing to move along. Note to others, when first starting out, save your diamonds. You will need them sooner than you think for the first expansion. My biggest question at the moment is it allows you to purchase up to 4 reception desks. I have 3 and 2 are set up but patients are inly going to one of them while the other is doing absolutely nothing. I have tried to move it around to different locations by different doors but patients still only go to one. What is the point of several and spending the money if only one works. It would be nice if there was an FAQ section to explain how some of the aspects of the game work or are supposed to work. Right now Im winging it as i go and trying to figure things out. Also it would be nice it the warehouse told you what ur limit was and if you were getting close. I received medical boxes with items but had no room and wasnt sure what to do. It would also be cool if we could sell stuff from the warehouse too. Im sure myself and others will have additional questions, so a chat area of some sort would be nice. All and all, so far i am pleased with the game. Although if it takes too long to complete certain actions or the expansions are ridiculous amounts of money, people will lose interest and I NEVER spend my real hard earned money on a game.