Contact Happy Hospital Support

by Melissa Borror

This game is not rocket science, yet, it’s designed as if, every single player is paid in ‘rocket science’ money, in real life, and that we all developed the game, together.
Why not just lower the prices (waayy down) so that more people can play?! They’re gonna purchase more items in the long run and your game won’t get banned. And the prizes are so minuscule and worthless, that it’s pointless to put in all your efforts ‘cause you know it’s not worth it.👀 It literally gets so difficult, immediately, that it’s physically impossible to enjoy. Hence — you’re forcing us to spend an obscene amount of money, especially when we get nothing in-return (You’re right, we can always delete it and go about our days; but, what kind of professionalism is that, if we have to choose between ‘your way’ and the ‘highway’? If I built a game, I’d want people to stay, so I’d be incredibly reasonable with my time in making said game. My advice to you? DON’T BE GREEDY — it isn’t sexy…
UPDATE: I KNEW you’d respond this way and, unfortunately for you — I stand by what I say. “Many people aren’t passing this game without payment”, it only lasts until the first 10 levels or so of each island, then it’s constant struggle. I’ve never been able to pass any high-level round without money. You cannot convince someone who uses their awareness for a living, to be unaware.

by FMOI@: Classy_kayla

I really enjoyed this game, AT THE BEGINNING but just like the men around my city, it got real greasy! First day I downloaded it, I was hooked like a dope Fien. I locked myself away after work everyday. Made sure my children were in bed, satisfied my husband, and in some clean clothes after hitting my vape, and rubbing my feet together in bed for HOURS! However, after the first world it become impossible to win battles without spending extra cash and let’s not talk bout the ads🙄 I even uninstalled it, and downloaded it again to try and save all my coins and spend wisely but that didn’t get me much further. It went from spending hours a day on this game till going without playing it for a few games. I really hope they get it together because there’s NOT another game this good on the market but the way they are going, I don’t think many people will stick around.

by Meangeeee

I have completed up to half of Cairo, which is the newest area of the game. Having said, I encountered a problem during the last level of Rio de Janeiro, which is the one before, where I was 100 coins away from passing the level even with max revenue in every item. The doctors were all level 13 or 12 using coins and diamond I bought with cash. I shouldn’t have to pay extra 50 diamond to pass a level. That is a flaw in the game. When I contacted customer service with the entire game recorded in a video, the first reply was “your coins are not enough” DUHHHH not only was this frustrating, it defeats the whole purpose of me sending a 5 min long video to prove as evidence. Then the next reply told me to pay 50 diamonds. I’m writing here as I ran into the same problem half way through Cairo so that the game engineers know that there is an inherent problem that has to be fixed. I am okay paying extra to upgrade doctors and equipment but that should be enough for me to pass a level (obviously assuming that I’m doing everything correctly) and there should be better customer service than this.