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So I downloaded this app around May and it was really fun at first. The surgeries are fairly easy and simple but get slightly harder as you level up. My issue came when the research department opened up and I had to place one of my staff in there. The first go around everything was okay, but then when I tried to do research again the department was locked and my staff member was stuck in the loading screen. It’s been like that since June and it’s August right now. I contacted Azerion via email and they told me they would not (NOT could not) solve the issue but would instead just give me 500 CVs that are used to hire expensive staff members and around 100 gold hearts. I was so upset because how could they not solve the issue?! You literally can’t move farther in the game bc of this bug issue. Now I still play the game to this day bc there are some surgeries that pop up from time to time, but I can’t move on in the game chapter. I was thinking of just deleting the app, but then today all of a sudden I was given every single staff member possible for the game. Despite that, the research department is still stuck, and azerion has not fixed the issue. If you download the game, be careful when you get to the research department level which is season 1 episode 8, and do not put your best staff member in there, choose someone with less stamina. So I give the game just 1 Star bc it can be fun but the game creators are too lazy to fix the bug issue.

SPOILERS: This is the most irritating app I have EVER downloaded. I was really excited to get this game because I was really interested in completing a surgery. When I got the app, everything went pretty smoothly at first. The plot itself is very good, and could be better, if it weren’t for the fact that there are MAJOR flaws in this. Firstly, when in surgery, the needles do not work. I have tried to slowly close wounds, but it doesn’t even respond to the simplest of doings. It is sooo irritating. I was about to finish a surgery but I couldn’t because the needles wouldn’t work correctly. Secondly, the staff. At the start of the game, you have to recruit staff. At this point, I had about 5 or 6 staff members. The next day, I came back and suddenly had ALL OF THE STAFF MEMBERS YOU COULD POSSIBLY GET. Okay, I’m not really complaining about that one because it makes it easier for me to handle all of the departments. Thirdly, the staff are charged too much stamina for a singular surgery. Each staff member has a certain stamina level, depending on how experienced or skilled they are. For a surgery, you have to choose additional staff members to help you. Only rare staff can handle maybe 1 at most 2 surgeries. It’s so annoying. If I didn’t suddenly have these rare doctors, I wouldn’t have been able to even BEGIN a surgery. All in all, don’t get this app. You’ll just get as annoyed as I am

Adding another hospital was the worst idea ever. Why not do an update with the features your players wanted? A new disaster collection, Season 3, and the ability to move our departments around after they are built. Rather than a whole new hospital, an expansion on the current one would have been fine. The worst is the fact that we can’t move our existing staff to the new hospital so we can’t complete the quests for that hospital. Yet when we purchase recruitment for the new hospital, if we get a staff member that we already have at the original hospital it is considered a duplicate and they give you training cards instead. Well, if I can’t move my staff then I think all staff recruitment at the new hospital should be counted separately and considered a new staff member at the new hospital even if you already have that person at the original hospital. Basically if I can’t share staff among both hospitals then it’s not really a duplicate if you don’t have that staff member there. Also, the change to the daily log in. You used to get 20 gold hearts as the daily prize. Not anymore. Now it’s a cash prize. We all know the hearts are more valuable which is no doubt exactly why you changed it. Bottom line, my review went from a 4 star original review to a one star updated review. Nice job development. You really ruined this one.