Contact KIC Wellness Support
Company Name: Kic App Pty Ltd
About: Get ready to start or continue your wellness and fitness journey with Kic, the
ultimate wellness app founded by Steph Claire Smith and Laura Henshaw! Kic
redefines how you move, nourish your body, and nurture your mind. Wherever you
are – at home, in the gym, or on the go – Kic is your all-in-one solution to
achieving your wellness goals, boasting 1000+ on-demand workouts, 11 progressive
programs, hundreds of recipes and m.
KIC Wellness Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Kic App Pty Ltd
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Kic Website
Privacy Policy: https://app.kicapp.com/legal
Developer: Keep It Cleaner Operations Pty Ltd
Privacy & Terms:
Can I trust KIC Wellness app?
Protect your data and wallet. We investigate the developer's website (Kicapp.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Billing Issue - Not enough Variety
by Skylrbrwn
They advertised a 3 month trial phase a few months back and so I decided to try KIC. I liked it but didn’t LOVE it. I felt like I was doing the same thing sometimes and the website (especially recipes) is just repetitive. So I decided not to use KIC as a monthly online gym thing. Or so I thought, because here we are months later and I got billed again. I contacted the company stating I haven’t used it in a month, it’s not a subscription on my iTunes WHY have I been billed and they stated I never cancelled it (but it’s not a subscription on my iTunes???) and they can’t refund me. I clearly haven’t used it and don’t want to. I didn’t even want to leave a negative review but this rude billing representative just put the cherry on top. For the price there are more efficient apps and trainers to try. I love the girls but having to go to my bank to dispute a charge when billing could’ve just refunded it... not cool.
Disappointing - bad customer service
by Annemaria135g
I signed up for the 7 day trial and was immediately charged for a 3 month membership.
After having a chance to look through the app I decided it wasn’t for me - I don’t like looking at my phone the entire time I’m working out and I hope they would have a written summary of workouts or something like that. They unfortunately don’t.
When I reached out to dispute being charged before the trail period was over - and being locked out of the app I was being charged for - customer service told me because I didn’t receive an email from them confirming the cancellation (not being about to access the app wasn’t enough) that they couldn’t refund me.
Seems their top priority is money - don’t risk their “free” trial.
2019: same old app, no new features
by OwaisHameed
The version history says that we the consumers have spoken and they the product creators have listened to our input. This is awesome!! However, have they improved their app with our feedback, most definitely not!! Chromecast is an essential feature in order to watch fitness videos. Why be subjected to a tiny phone screen when I have a huge TV screen right next to me.
Have a Problem with KIC Wellness? Report Issue
Why should I report an Issue with KIC Wellness?
- Pulling issues faced by users like you is a good way to draw attention of KIC Wellness to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a KIC Wellness customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using KIC Wellness.
