eDraw app not working? crashes or has problems?

eDraw Status

Last Updated on 2024-09-05 by Vson Technology Co., Ltd

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3 User reports:
App has problems

User reports 3

⚠️ Most reported problems ⚠️

66.7%

Connection

33.3%

problems reported in the last 24 hours

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Common eDraw Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot eDraw app on iOS and Android devices. Solve all eDraw app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

eDraw iPhone Issues and Solutions

eDraw iOS app crashes, not working, errors
eDraw iOS app network issues
eDraw on iOS has black/white screen

eDraw Android App Issues and Solutions

eDraw has errors/crashing/not working
eDraw server network connectivity issues
eDraw has black screen

eDraw iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever eDraw app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix eDraw app crashes or not working on Iphone (iOS):

Close and restart the eDraw app on iPhone
Update eDraw app to the Latest Version for iOS
Uninstall and reinstall eDraw iPhone app
Update your iPhone to the latest iOS version

Fix eDraw on iPhone unable to connect to server/internet connection issues::

To resolve eDraw network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix eDraw black/white screen (blank screen) on iPhone:

Follow the eDraw iOS app troubleshooting guide Here →

eDraw Android App Issues and Solutions

Fix eDraw not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent eDraw app issues:

Force Stop the eDraw App
1. On android, goto "Settings" » click eDraw app. » click "Force Stop".

Update eDraw to the latest version on PlayStore

Clear eDraw App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "eDraw app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch eDraw.

Fix eDraw unable to contact server/ eDraw internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click eDraw » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got eDraw » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch eDraw on android.

Solve eDraw black/white screens issue on Android:

Follow the eDraw android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Vson Technology Co., Ltd, developers of eDraw.

Verified email ✔✔

E-Mail: support@edrawsoft.com

Website: 🌍 Visit EdrawMax Website

Privacy Policy: https://www.edrawmax.com/privacy-policy/

Developer: SHENZHEN EDRAW SOFTWARE Co., LTD.

About this app

When you have saved your own works by using bluetooth sketchpad alone, you only need to open this app and choose to upload historical works to synchronize your offline works. 5:this app supports photo-mode drawing, which can transform the photographed images into black and white. The content will be uploaded to this app in real time. 2:this app supports offline mode. 1: you can draw on the bluetooth sketchpad and connect to this app.