ClearView2 Status

Last Updated on 2020-10-26 by Optibrand

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Common ClearView2 Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ClearView2 app on iOS and Android devices. Solve all ClearView2 app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ClearView2 iPhone Issues and Solutions

ClearView2 iOS app crashes, not working, errors
ClearView2 iOS app network issues
ClearView2 on iOS has black/white screen

ClearView2 Android App Issues and Solutions

ClearView2 has errors/crashing/not working
ClearView2 server network connectivity issues
ClearView2 has black screen

ClearView2 iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ClearView2 app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ClearView2 app crashes or not working on Iphone (iOS):

Close and restart the ClearView2 app on iPhone
Update ClearView2 app to the Latest Version for iOS
Uninstall and reinstall ClearView2 iPhone app
Update your iPhone to the latest iOS version

Fix ClearView2 on iPhone unable to connect to server/internet connection issues::

To resolve ClearView2 network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ClearView2 black/white screen (blank screen) on iPhone:

Follow the ClearView2 iOS app troubleshooting guide Here →

ClearView2 Android App Issues and Solutions

Fix ClearView2 not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ClearView2 app issues:

Force Stop the ClearView2 App
1. On android, goto "Settings" » click ClearView2 app. » click "Force Stop".

Update ClearView2 to the latest version on PlayStore

Clear ClearView2 App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ClearView2 app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ClearView2.

Fix ClearView2 unable to contact server/ ClearView2 internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ClearView2 » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ClearView2 » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ClearView2 on android.

Solve ClearView2 black/white screens issue on Android:

Follow the ClearView2 android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Optibrand, developers of ClearView2.

About this app

Award winning veterinary retinal imaging app for use with the Optibrand this app retinal imaging attachment. Using an iPhone or iPod Touch and a Optibrand this app retinal imaging attachment gives veterinarians and veterinary ophthalmologists an affordable and easy to use method for obtaining retinal images for purposes of disease diagnosis, general visualization, owner education, and record retention. this app uses patented auto capture technology that eliminates the need for operators to manually capture images.