Contact San Diego Zoo Support

by Sdaplfan

The old map had clear images of animals, and the different areas of the zoo. It was great.
The new map is a sea of paw prints. You have to click on each print individually to see what animal is there, and click off of it to look at others.
It’s like a world map with no names and just a bunch of dots to click to even know which country you’re looking at.
Huge map information fail.

by Amnelson123

I kept getting lost over and over. I couldn’t rotate it. Hard to find anything with the interface.

I kept thinking I was getting close to something and then I’d look again and I’d be way off. My cell reception was really bad too in the whole park.

Just all around super frustrating. I just used the Disneyland one recently which was fantastic. Please model after theirs!

by Jonezy182

I find the new revamp infinitely worse. The map has no text or visual clues like previously. If I want to go to penguins, what exactly will I expect to walk by? Aviary, gorillas, bridge? There is no telling at all. Extremely disappointed at how confusing it is, compared to prior version. I am a member & honestly, not sure I care to renew over this. Please, I beg, at least add a button to show the map that is the printed version. I dont want to waste paper & grab that every time I visit and this new app is just plain awful. Please provide ability to see a view that includes pics of animals on the map & more clear image of the pathways, particularly being that we have strollers and cant use stairs. Sorry to whoever built this, I’m sure some vapid people love it. I find it excrutiating and totally unusable. Just let me see a flat map png somehow. Thanks.