Contact Mint Printer Support

Updated review for version 2.07. Look at the version history for this app — nothing but bug fixes and it still won’t work. I’ve had this printer for a year and a half maybe two years now and the app that you’re supposed to use with it has never worked, not once. It starts to load, I see the balloons, I wait for her to finish loading and it never happens. Uninstall the app, reinstall the app, be told that something in their system has changed and I have to create a new account, create a new account, it sees the printer and at some point when you’re going through the select a picture process the software inevitably freezes up and never recovers. Force quit the software, restart the software, repeat the process. The only software that ever worked was the Polaroid ZIP printer software and I’ll have to give that a try again but it looks like maybe that software no longer supports this printer. At this point I am very unlikely to ever buy another Polaroid portable printer again.

I got the app, created an account, and as soon as I get into the app it tells me my printer needs a firmware update. The button to take me to the update screen took about 5 tries to push. I pressed update, the system went to 100%, and took me to another screen that told me I should plug my printer in while the update was installing. Under that was a warning that said my printer would restart after the update. Under that worming was a button, but I couldn’t see what it said because the warning was covering it. It would also not let me press the button. I have reloaded, redownloaded the app and still nothing has changed. I have tried waiting at the screen that has the warning until my printer powers off, but I still cannot press the button or continue on to use my printer. Disappointing at best.

Bought this a year ago and the app still crashes and freezes up on my iPhone. Two months ago I got my phone wet and had to buy a new iPhone. Downloaded the app logged in but it said I had to re log in because of new police changes, it froze. Again I closed it and click log in later and I’m able to agree to the policy changed. Get my Bluetooth hooked up and it then froze and crash. I contacted the company many times and they think I’m having a user problem and it’s not their app. 🤦🏻‍♀️ I asked for a refund of the pocket I can’t use and I got ghosted, so I’m 100% sure I’m past the 30 day return. Surprise surprise. So not only do they have poor products, they have poor customer.