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Followed the recommendations and removed phone protector, changed brightness settings to full brightness, once you place the phone down, it makes the “ding” sound as if it recognized the photo but the led keeps flashing and when you press the red button, nothing happens. Tested this out on my iPhone 7plus and it works like it should, but never worked with the iPhone 11. Contacted tech support but never heard back from them. I would return it but this was a gift to my daughter. She’s disappointed and frustrated it doesn’t work on her phone. Waste of money for whoever gifted this to her.

Since receiving this I have only been able to print one photo and it was after adjusting my phone 100 times. I can’t even tell you what I did to get it to print but it will not do it again. Every photo I try to print the device blinks rapidly and gives me the “ding” that is supposed to signify it’s ready to develop but never stops blinking and won’t let me print. Does this with all phones and they will not answer my calls or call me back. Terrible. So much money spent to be so disappointed

We have the Polaroid lab... the photos either come out dark or over exposed even after messing with the settings 1-2 pictures come out great and the rest come out over or under exposed... the films are expensive, Polaroid needs to come up with a preview feature to see how the Polaroids will come out with the current settings we have in the app. Just a waste of money. Yes True Tone is off screen brightness is all the way up, I followed all the instructions correctly, I’m just well lit pictures and we still have all these issues with exposure