Contact POP Camera Printer Support

The two basic important functions of the app don’t work. First, printing from the app doesn’t transfer wirelessly like it should, resulting in prints that come out beyond blurry and pixelated, like the quality turned into an extremely compressed image file. The second issue I’m having is with the filters. The way the filters work is very basic and not useful, almost like a beta version. You have to clear the previously used filter every time to see a different one on the photo. There’s no way to go back and the filters stack on top of each other. The execution of it just isn’t...good. Sliders would be much better. My prints also come out with an orange line on the top and response from support was that it’s a known issue and the only way to potentially fix it is to use the reset button, but otherwise you’re SOL. Why is the camera still being sold, then? Beyond getting poor customer service, I also don’t want to buy another Polaroid product.

I’m a pretty tech savvy person, but I have exhausted everything I can think of to pair my phone to the app and the camera’s WiFi only to— without fail— be told that there’s no internet connection, every single time that I’ve tried connecting. Between forgetting all other available networks I’ve previously joined, making sure the auto-join possibilities are turned off, trying to connect with both my Bluetooth turned on and off, and even factory resetting the Pop itself, nothing has worked or produced any different results and I’m stuck with the “No Internet Connection” message in my WiFi section when I try connecting to the Pop. Because my phone won’t connect, the app is completely useless for me.

This app is utter garbage and doesn’t function in the slightest. It’s WiFi connectivity function that it advertises doesn’t work no matter what I do. There’s nothing wrong with the camera itself, my phone is fine, but the app isn’t fine. It just tells you to go back and connect to the POP WiFi again and again even though it’s been connected the whole time. All I want to do is print a simple photo in a Polaroid fashion but this nonsense app hinders my enjoyment. My disappointment is immeasurable and my day is ruined. Sincerely, an unhappy customer