Contact CUSTOM CAST Support

So if there’s one thing I like, it’s following trends. And I saw that Custom Cast was a trend around. So I decided to download it, this app is a mistake. I don’t want you to delete it. But I just have a few questions. Firstly once I get in I have a pop up asking if I want to download this file or whatever. I click no, which I don’t know if this changes anything about the game. Once I get in I immediately choose a character and customize it. Only to find out all you can select are maid outfits and lighting. Which ruins the gameplay, other people who make tutorials on how to use it always click “yes” on the file pop up. So this time I clicked “yes”. Then they said that it’ll take a long time but it’ll be quick if you just opened the app earlier which I did so I thought it wasn’t going to be a big deal because I had just opened it a minute ago. Yet this “file downloading” took around 12 minutes until I gave up. Why do you have to make a pop up asking for a file just to customize your “custom” cast character?

I downloaded this app because the character designs looked cute and I love character customization. That’s why I was into Gacha and still am, just to make characters. After waiting over 10 MINUTES for everything to download, I was excited because judging by how amazing the presets looked on the Home Screen I thought it would all be worth it. I tap customize, then tap a preset and it takes me to a black screen. I wait for 5 minutes and think “this is a little ridiculous”. I decide I’ll just leave it for a while and tap the screen to keep my phone from turning off. I played on my switch, talked to some friends on ROBLOX, played a round of MM2 and yet it didn’t load. I decide to close it out, delete a few apps and try again tomorrow Here we are, tomorrow with the app still not working Isn’t customizing characters the point? What’s the use of the app if one of this most notable features doesn’t work?

First is it take up quite a bit of storage for no reason! All you do is make a character, with very limited options. And every time I got into it it takes up to 5 minutes to get in! Next is it is VERY glitchy. I just started it again and all the presets are broken. So I can’t even customize a character!! Also when I could customize before it was very glitchy. It would kick me out of the app, and even delete my data sometimes. The eyes always glitched for me too. This is game has so much potential but it just isn’t working out. Maybe let us see other people and friend them? Maybe add more clothes, pets, customization. I don’t want to waste my time on this app. Overall DON’T get this app. For, very glitchy, deletes data, takes up a lot of storage, you can’t friend people, very little customization, and breaks a lot.