Contact ONTO Cross chain Crypto Wallet Support
Company Name: Ontology Foundation
About: ONTO is the first truly decentralized, cross-chain wallet, allowing users to
securely manage their identities, data, and digital assets all in one place.
Wallet users can manage over 90,000 crypto assets on 70+ popular chains and
explore our decentralized identity system within the app.
ONTO Cross chain Crypto Wallet Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
53.33% Contact Match
Developer: MetaMask Web3 Wallet
E-Mail: [email protected]
Website: 🌍 Visit MetaMask Website
3 Most reported problems 😔💔
New update is buggy
by Long Live Antoinette
I have to delete and re-download every time the app asks me to add the new Halo and Near wallets. When it gives me the new notification to add those wallets the “discover” tab goes away and is replaced by an “addresses” tab and I can’t access the in app apps anymore. I have to delete and re-download to get the discover tab back. And then even though I’v added the new wallets the app keeps asking me to add the new wallets and I have to delete and re-download because the problem persists. Please fix it! Update: as of at least the first of June, there was an update. The problem I described still persists but with new notices for new wallets. Even though I’ve added them the pop up comes up to add them anyway and then also takes away my “discover” tab and changes it to an “addresses” tab. Lost one additional star.
Update: problem still persists even though there’s a new update.
Worse wallet ever had!!
by Pppp%456
I bought some tokens from exchange and sent them to onto wallet they ( onto) changed my tokens from xrc20 to NOW xdrc20 tokens. Without no warning! Now my tokens are worthless, can’t send them, just stuck. Sent numerous emails to them? Absolutely nothing in response. STAY AWAY! They scammed me.i lost my money can’t recover.
Needs work
by Alex 3205
I am unable to either create or import an existing wallet, any time I enter my wallet info I get “incorrect wallet name”. Doesn't make sense for the name to be incorrect if I am creating a new wallet. Also when I select the import wallet option, the app crashes every time I scroll to the bottom of the single chain wallet list.
Have a Problem with ONTO-Cross-chain Crypto Wallet? Report Issue
Why should I report an Issue with ONTO-Cross-chain Crypto Wallet?
- Pulling issues faced by users like you is a good way to draw attention of ONTO-Cross-chain Crypto Wallet to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a ONTO-Cross-chain Crypto Wallet customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ONTO-Cross-chain Crypto Wallet.
