EGG Genius Reviews

My son has one of these and struggled to get it set up after an hour but after he did it works like a charm.
He got me one for my birthday in April 2021 and I have yet to be able to set it up. Every single time I try the software this uses decides to disconnect. My son spent 4 hours today fighting with the software for it to fail to connect to the internet each time.
Fix your software and fire the team that wrote what it currently uses

I love my BGE so an Egg Genius and EGGGenius seemed to be a natural selection. I wish I had gone with the CyberQ. EGGGenius is a miserable failure. It will not find my device despite showing it on “offline devices” even though Apple WiFi says I am connected to the fan controller WiFi. Deleting and reinstalling EGGGenius is wasted effort. I have managed to use the fan and App on three prior occasions but every one of them has been extremely frustrating. I am writing this as I await a password reset on an old account (5 minutes and counting now as my July 4th cook is delayed and my BGE is getting too hot for my ribs). Anyone that wants this thing should contact me. I will sell it cheap but won’t accept returns.

We spend a lot of money for our eggcessories and we need them to work. EGGGenius is a disaster from a consistency standpoint. First two hours of cooking a brisket was great, then lost connection. After that, complete disaster. Now trying to spend Christmas with family and having to personally monitor the brisket. We bought this so we could could go you our daughters house for Christmas Eve and now I’m leaving every hour to check it because EGGGenius will not connect to the device and good luck logging or resetting the password. App developer must fix this issue before anyone should buy the product. Very disappointed!

EGGGenius will often just not work at all. Tried to use it this year for Thanksgiving turkey and it ruined everything. I’ve had numerous problems with connecting to the device. The two times it has worked it was incredible. I will never recommend this to product to anyone.

Owned three years. Extremely buggy, never user friendly. Often just doesn’t work, won’t connect, won’t switch modes, loses device and requires re-entry of S/N during initiation of cook. While smoking a $200 wagyu roast on the rotisserie, I gave up after 27 minutes of trying to get the Egg Moron to connect and function in any of its three modes. Absolutely worst product ever.

There’s so much potential, but every time I want to use the Egg Genius there has been an issue with connecting to the server/cloud which is exactly why I purchased the device. At over $250 I expect a lot more. When you grill on holidays, you can’t use the features that make it handy. You’re much better off just purchasing a digital thermometer than this junk.

First off yes, EGGGenius works to a degree and you don’t have to check on the smoker as much as you would with another, but the AI that controls the fan is horrible. It spams me pit open and closed messages like every other minute, which then cuts off the fan when I need it on the most. Why can’t we manually control the fan speed? Why can’t we set increases or decreases in speed when certain temps are hit? Why can’t the temp readings be accurate? Did I get a Lemmon? Or is everyone having this problem? I have to set it to 500 degrees just so the fan can stay on so I can hit 280. If I set it at the temp I want then it’ll coast either 40 degrees under or over. There are some times where it gets it right, but it can be so frustrating

The device itself works pretty well but the software is horrible! Frequent disconnects and a lot of problems just getting the settings to stay set.

I bought this because I figured a BGE branded product would be great. It’s good with a horrible user experience.

Frequent app lockups, login issues, and connectivity issues. Two software engineers here trying to connect the this app to my WiFi router using EGGGenius with latest iOS. A trifecta of problems makes the device unusable. Nice concept. Poor execution. Bad strategy on my part for trying this out for the first time on Memorial Day!

This thing is pretty useful when it’s actually working. I’ve owned it for over a year now and I’m constantly having issues with it, either the probes don’t work or it cannot connect to the cloud.

When first testing, I thought this was great. THEN, after I started cooking, The device keeps going off-line, will not reconnect, will not show me my settings if/when it does connect, will not remember my login credentials (I have to login every single time EGGGenius crashes or closes), etc. This is one of the worst apps I’ve used in a long time. It was such a great Christmas gift but not sure it’s going to work out!

This is more of a review of “flame boss”, the manufacturer of the device and their datacenter for internet connectivity. They really need to scale up there bandwidth in order to accommodate more customers, especially during holidays.

During peak usage the device disconnects from their servers constantly and when that happens you need to jump through hoops to reconnect. Either restarting the device or navigating though unintuitive menus in EGGGenius to find local mode. However, once in local mode, the device always tries to reconnect to the internet which it cant or only does momentarily. They need a simple button on EGGGenius for local/offline mode and have that mode stay selected.

Cannot make an account, and thanks to the new update, cannot use your this app without making an account.

EDIT*** Customer service responded after hours, on a weekend, and it appears they have fixed the issue. Way to go.

Let’s get this out of the way— it does the job. You can keep a relatively even pit temperature and achieve a relatively consistent cook.

But I see a lot of issues with EGGGenius— namely, I frequently encounter disconnects from my controller that are clearly not due to my wifi setup (I have enterprise trade ubiquiti access points across the house). Also, there’s not really a way to customize stages of a cook. Eg; “do X until we hit temperature Y then do this other step”.

Also, the probes on the egg genius are very inaccurate (measured against an NIST calibrated thermapen reference) compared to other thermistor based probes.

I guess for the price it’s not awful.

But for a bit more the Fireboard 2 is a much less bug free experience with more customization and vastly more accurate hardware.

I’ve never noticed this behavior before and I’ve been using the green egg and associated application for two years. It also appears EGGGenius has not been updated for a year, so I don’t think this is related to the application itself, but perhaps the cloud service that is supporting it.
The values are no longer refreshing real time like they used to. I have to switch away from the monitoring screen to either a history page or close EGGGenius and reopen EGGGenius and then I will get the most current values when it reconnects.
Hope this behavior gets solved quickly. It’s a real pain.

For as much money as we pay into this community!!!! I own two, fix the interface of egg genius. Also, why can’t I see my temp while my iPhone is in standby? Make it a widget!
You’re losing market share!!!

I like EGGGenius , but it needs the ability to be able to add photographs to the notes. Other similar apps have that functionality. Please update. I will change this to five stars when we have that functionality. Thank you!

It would be helpful to be able to add picture and videos into the notes section.

Best grill ever I love cooking with it easy to lite and grill on food come out perfect wish I would have bought one years ago I’m not a good cook but with this grill I’m fantastic at it

A must have for every Big Green Egg user! So easy to use and makes the BGE a true “set it and forget it” cooker.