Contact DiDi Food Support
Company Name: DiDi
About: Are you craving sushi, pizza or a salad?
With DiDi Food you can order from
your favorite restaurants with just a tap of your finger!
With more than 10
million orders delivered, we are experts to get you in minutes the food you
want.
In just 3 simple steps, you can enjoy delicious food without leaving
your home: Open the DiDi Food app and choose your delivery address Choose your
favorite restaurants, and select dishes fro.
DiDi Food Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of DiDi
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit DiDi Food Website
Privacy Policy: https://privacycenter.didiglobal.com/MX/privacy-notice/67420374d601b096e6b6f9da3e745301
Developer: DiDi Global
Can I trust DiDi Food app?
Protect your data and wallet. We investigate the developer's website (Web.didiglobal.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Not very good service.
by PatyVco
There’s no customer support at all, I’ve tried calling multiple numbers and even the one they directly put on the app as their customer support number is incorrect, every time it connects me to a life support customer service representative, so not at all Didi. I had been using the app for awhile and it was alright, prices are high but that’s to be expected, but last few times no one delivers my order and I’m left waiting for a ghost courier with the wait time being 3+ hours. Worst part it also won’t let me cancel the order cause they charge a cancellation fee and you can’t call anyone for help, needless to say I’ll be changing to Uber eats, see if that’s any better…
Poor customer support, unusable
by Anyi-Lynn
As an app designer, this app is a headache. I have tried to place an order on several occasions and it won’t let me because of a promo that I “don’t apply to”, there is no way to disable said promo and the app prompts me to order something different. Because apparently we’re supposed to eat whatever the app will let us order. Getting help on the app is pretty much impossible, unless you have a problem with your card, of course. I tried to uninstall it several times, delete my account and open it again, I’ve had it installed for a while trying to place an order and it’s been no use. I’ll just stick with Uber honestly.
Garbage location find
by Qoeksksjx
Whenever I adjust the pin, it just zooms in 2 seconds after I haven't moved it. Then, sometimes I can't zoom out and move it cause it just keeps going back to the same spot. When I found my spot, it said "no location found" I put in my apartment details and still nothing. It couldn't even find my location when it had access to it.
Have a Problem with DiDi Food - Food Delivery? Report Issue
Why should I report an Issue with DiDi Food - Food Delivery?
- Pulling issues faced by users like you is a good way to draw attention of DiDi Food - Food Delivery to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a DiDi Food - Food Delivery customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DiDi Food - Food Delivery.
