Company Name: Age of Learning, Inc.
About: Age of Learning provides a comprehensive and engaging online curriculum for pre-k, kindergarten, and
early elementary school programs.
Headquarters: Glendale, California, United States.
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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Get Pricing Info for Age of Learninghttps://www.readingiq.com/terms-and-conditions
https://www.readingiq.com/privacy-policy
I got charged last year for the subscription without my authorization since I had already cancelled, but to my surprise, I got charged a couple of days ago again without notice, there is no phone number to contact them, they don't call you back, this is ridiculous, I want a refund as I did not approve of such charges.
Can't login. When i try, nothing happens. Having a hard time figuring out how to contact to cancel subscription. This is a horrible app.
by Jordieleighbee
I signed up last night for the free one month and had every intention to pay the monthly subscription but this morning after a few attempt on my phone and iPad this will not be the case. To start every time I opened the app it would take me to creating a new profile even though I had three set up already for my daughters. When I would click the back button to see if I could go back the screen goes blank until I close out the app completely. I repeated that step a few times like I said above. I even tried to creat another child profile just so I could see if it would let me go to the main screen so I can cancel the subscription and now it’s telling me we can’t add that child right now. I’ve emailed support but we’ll see since I just read the other reviews saying customer support isn’t great. I should have done this through iTunes at least stopping subscriptions through there is easy. DO NOT BUY.
by Langberger77
I got this app with the intention to get a yearly subscription since it sounded really promising. I signed up for the free trial and never got it to work. On either Mac or iPad (both run the newest software) I get stuck on a blank screen, created several profiles with the same child and there’s no way to advance or even get so see a book. I reached out to customer support the same day with all information and screenshots provided. A response came 2 days later asking me for the same information I had already provided. Now since 4 days nothing and I can’t access the parents section to cancel this non existing trial or remove my credit card on file. Tried uninstalling the app several times, tried different devices and browsers. Very disappointing!
by Peanutter0707
I signed up for the app using iTunes. After my trial I paid for the one year subscription. After paying I received an email from ReadingIQ stating my account had been terminated for non-payment. I contacted ReadingIQ providing my receipt from iTunes requesting they correct this issue and make my account right, or issue a refund. They refused to do either one. (iTunes is issuing me a refund at this point) I’m shocked at their unwillingness to correct the issue even with proof of payment and the run around to try and get my money again! I will not attempt to use this app again and do not recommend it!
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