Contact PatientKee Support
Company Name: PatientKeeper, Inc.
About: PatientKeeper develops apps that help physicians review electronic patient records and
prescriptions, and consult with other caregivers.
Headquarters: Waltham, Massachusetts, United States.
PatientKee Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of PatientKeeper, Inc.
Verified email ✔✔
E-Mail: support@myhealthone.com
Website: 🌍 Visit MyHealthONE Website
Privacy Policy: https://ptc.myhealthone.com/myhealthone/privacy.html
Developer: HCA Healthcare Inc.
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3 Most reported problems 😔💔
Should have left it alone
by Graphsareuseless
The newest version is a lot less user friendly. The graphs, in particular, are useless for following trends. They display a whole bunch of bunched up values from way way back, then a whole bunch of bunches up values from current, then one line across the graph. Have clicked on every menu and it does not appear fixable.
I would have kept the old version but got a message I wouldn’t be able to use at all if I didn’t update.
I’d suggest you guys revert to two or three versions ago and then take a vacation.
Crashes
by Ysuaige
Crashes consistently. Have to clear cache consistently for list to load properly Admission order sets a mess and will not load properly in mobile. From the patient’s side. The discharge paperwork generated is disorganized and confusing for patients. A frustrating EMR for physician, nursing and patients.
Awful
by Twindad85
Doesn’t refresh patient list, doesn’t load current patients, doesn’t find patients in my group even after searching them. Just horrendous app
Have a Problem with PatientKeeper? Report Issue
Why should I report an Issue with PatientKeeper?
- Pulling issues faced by users like you is a good way to draw attention of PatientKeeper to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a PatientKeeper customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using PatientKeeper.
