Contact XMEye Pro

Contact XMEye Pro Support


Company Name:

About: XMEye Pro is video monitoring software for IPC and DVR. With cloud technology,
easy log in by the device's serial number to show the live view monitoring video
to phone and do operation accordingly.


 
  2026-05-08

XMEye Pro Customer Service 💢

Hard-to-find customer service info can be a red flag. Is XMEye Pro Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of HANGZHOU JF SOFTWARE CO., LTD.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit XMEye Pro Website

Privacy Policy: https://www.xmeye.net/page/privacy_en.jsp

Developer: huangwanshui





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3 Most reported problems 😔💔

2.7 out of 5

Terrible APP

2026-07-13

by Xiutchlo

The cameras are good but the app is terrible, every time I open the app i get advertisements. Who want to see that. The camera are for security to be access immediately. The login password never works. You reset the password and there is alway a error. To many click to access the cameras. To many click. It crash from one camera to another. Once you test your patient on the app, it shows you all the settings they are good settings. Waste of time and money. This cameras are good the app make it look terrible. Until they removed the advertisements and fix logging don’t waste your money look for a better brand unless you have all the time of the world to been clicking to many times to get the cameras.

too much malware/advertising.

2026-07-14

by Thechosen375

this app gives me spam everytime i allow it to do anything. not sure why they would have advertising on a camera app. even if you shut the option of advertising off if connected to your network it comes. i tried this several times and each time chinese spam came within a day. secondly, the app will ask you if you want to keep watching after a few min. if I have the app open I obviously want to be watching. too many annoying little things not needed when you are wanting to open an app fast and get things done.

App doesn’t work

2026-07-15

by OrgCaliGirl

Everything was running smoothly. Cameras worked fine and I was notified with every moment. The last seven days I have not been able to access the app on my phone. I cannot find a number to call for help. Ugh! I feel like I just wasted my money. I look at the other reviews and many people are or have experienced the same thing.
I have tried uninstalling and reinstalling the app. I wasn’t sure if my password was correct so I clicked forgot password and get login error. I don’t feel like this will get fixed.
Don’t waste your money




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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a XMEye Pro customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using XMEye Pro.


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