ViHealth Reviews

This new update makes your devices unusable unless you create an account and provide a bunch of information the old version didn’t need. The GUI is completely different – and not in a good way. All the previous useful information is gone. I used to use ViHealth to monitor oxygen levels in my sleep but now all those entries from the last TWO YEARS are inaccessible unless I “adopt” each entry individually and assign it to a person, which requires you to create an account and provide them with a bunch of personal information previously not required. I wish I could get back the prior version of ViHealth !! Also wish I hadn’t just bought a replacement o2 ring, because it doesn’t appear the info will be of much use anymore.

I’ve used ViHealth for a year. It provided the data that I used to better understand the feedback from my CPAP device.

Then everything changed, the data logged for my O2Ring disappeared from ViHealth . There is a page to add my O2Ring that does not add it. ViHealth is useless and confusing. The history I get is a list of days with an O2 number which used to be available but which is useless to me. There is a button called “adopt” which doesn’t do anything! I used to get a graph which showed the O2 levels throughout the night so I could see when my O2 levels dropped to dangerous levels. Now I get absolutely nothing of any value. I wrote the team and they said they fixed it. I don’t know what they fixed but it didn’t help me. I am angry that they could just change ViHealth like that, without notice to users, and worse that they could do so without capability to restore the previous version when the new version failed.

And let me emphasize worst! It DOES NOT WORK! I have the baby oximeter for my daughter who gets seizures but after the update, it keeps telling me that it cannot sign me on because I’ve logged out, well I just logged on how is it that I am not logged on?! It wouldn’t let me update the profile and it doesn’t have ANY HISTORY!!! No history of what happened during the previous night at all! It doesn’t download any of the history which is why basically why I got this device so that I can review when she desaturates at night and establish pattern or in case she had a seizure at night and I missed it and now there’s no way to tell!!!! This new version just doesn’t WORK FULL STOP PERIOD!!! This is soo awful please just revert o what it was before. Having a child with disabilities there are so much stuff that I need to do, I just need things to be simple and straight to the point, I have so many different things to worry about my child and I just need an app that works, don’t need bells and whistles just simple effective and to the point and the new update of ViHealth is just the opposite! Who are the developers of ViHealth, they should all be fired because it simply does not work!!!!!

The designers recently did a major makeover to ViHealth, and I hate it! I would desperately like to go back to the old version. The update is visually ugly, non-intuitive, and awkward to use, even once one finally figures out where things are. IMO, possibly the worst update I've ever received on an app. It took me over five minutes to even find what used to be the homepage, and once I did, I found it to be squishy and blurry in appearance. I was also VERY annoyed to have to enter a lot of personal information now, which I prefer not to share, especially with an overseas company. When my device eventually dies, these changes are enough that I will definitely explore the market for alternative devices, whereas last month I would have said they unquestionably had me as a customer for life.

4 1/2 months of continuous problems with ViHealth not working. Customer/tech support is useless. They constantly ask for photos and videos of the problems. ViHealth just does not work; how do you take a photo of an app that won’t download? Fixes are constantly promised. Suggestions are useless, they’ve already been tried. I have a Pulsebit heart monitor that is impossible to use. It doesn’t analyze the data and now the data won’t download at all! 5 1/2 months of emails back and forth and it takes forever to get a response when they do respond. I have never seen an app this bad! The latest issue is to get ViHealth to download I have to shut off my phone and restart, for each monitor reading! They said to get the update but there are no updates available. First they said they had server issues, then blamed my phone, now it’s a nonexistent update. And now once again they are not responding. WORST APP AND WORST SERVICE EVER!

If you want to view your blood oxygen level and heart rate in real time and don’t want/need reports, this might be a good hardware/app combo. However, if you want valuable reports or the ability to export your data look elsewhere.

After recording you can scroll thru the data within ViHealth . This can give you useful insight as to how your pulse and oxygen levels change over time and activity (not running, but walking, sitting, sleeping, etc.). The “report” ViHealth generates is nothing more than a screen shot of the entire recording. ViHealth records data points once/sec so all of the data is crammed into the width of the phone’s screen. Any recordings longer than than 15-30 minutes are essentially useless. It’s difficult to describe without a picture, but if your levels vary by much at all the graphs don’t look like a single line varying between different values, but instead like a jagged colored blob. This makes the report useless beyond the max/min and average values at the top of the screen. There’s no option to export the data either. So you can’t chart it in a spreadsheet to make any sense out of the data.

The device’s display is also always on, so be ready to change batteries if you’re trying to record overnight.

I exchanged this pulse oximeter for one that saves data internally (up to 40hrs) and then syncs with its app. It also has a detailed report and exports to CSV.

Barely adequate, substandard excuse for a user interface. Displays have been rotatable since the mid-1990's and on any Apple mobile device since approximately before forever. It is inexcusable not to rotate; it is the hallmark of a slipshod design that picked saving a few pennies over ease of use. The display is slow and clunky; it can not scroll the BP chart, merely wrapping around. What?? There are shaders, ray tracers and bit blt-ters galore on any mobile GPU whose whole purpose in life is to do the scrolling in hardware! It's right there in the object model. It's as if these people stumbled over this basic functionality and picked themselves up as if nothing had ever happened. You can not stop the display with a tap, nor select part, nor magnify. Any decent 3rd year computer science major could blow this right out of the water with an introductory course in Swift. Price is OK.

After the new update, ViHealth started being all weird. When you launch it, it supposed to go to the screen where it lists all of your devices. Instead, it jumps right into the VisualBeat (EKG) device while I’m not even wearing it. I’m wearing the ring (O2). I have to reboot my phone to get to the main screen where you can choose your device.

Then, all of my historical data was cleared off of my phone. Are we supposed to subscribe to Wellue’s storage cloud in order to save stats gathered from my devices so we can look at historical data to ensure that the lifestyle changes I’m making is improving my heart health? I’ve done drastic things in an effort to improve my heart health, but now I can’t see if it’s making a difference anymore as ALL my data that should be stored on the phone is GONE.

I can literally see my heart rate increase while writing this. Made so much drastic changes in my life to lose weight and improve my heart health, but seems like my monitoring tools is helping create more stress.

I have four oximeters measuring data for family members they have medical issues. After the update, all data from all devices combined and there is no way to tell which device gave which data. It is my impossible to just show one devices readings in one area of ViHealth . They all combine into a long list in chronological order. It is impossible to tell the difference without purely guessing. There’s no identification on that screen that shows you which device the data came from.

Please fix this immediately. This is a massive issue for those of us who have purchased multiple devices. I have also written about this issue to Tech Support and have heard nothing back.

The ring is an amazing device. love it! And ViHealth is not bad, however I rated it 3 stars because there is room for significant improvement.

1. Have the chart show you the time when you have your finger on it.
2. In the stats, show how many times it buzzed. Also, now when it buzzes you show a little triangle in the map. It would help to also have a vertical line that spans all the charts.
3. The motion graph is barely visible. I think it would be better to have it plotted on a logarithmic axis. This way small motions will be better visible.
4. ViHealth should ask for the name of the user at initial setup. Then when downloading the data it should ask if this data was for the user. If no, it would store it under guest. If yes it would store it for user. This is the way Kardia does it for the ECG and it’s great. Alternatively allow adding users.
5. When entering notes provide a larger text box with a few lines.
6. Get rid of the splash screen. Seriously. This is really annoying and I already have your device. If you must have it for people who randomly downloaded your app then at least have it disabled once a device has been paired the first time.

I agree with others that the new upgrade is a backwards step. Before the upgrade, I would’ve rated ViHealth and device ⭐️⭐️⭐️⭐️⭐️. It’s saved my moms life several times since October by alarming us when her oxygen dropped. Now with ViHealth upgrade, I feel like it’s gotten too fancy for itself. The oxygen and HR scores are so small it’s hard to see…let alone in the dark. The alarm button is hard to turn off because that’s gotten smaller as well. But there’s room for 3 giant graphs. I feel like the data is harder to compare episode to episode. I hope the developers fix the dashboard numbers and alarm at the very least.

ViHealth is pretty basic, and by itself not very useful. So I was glad when they finally added Apple Health integration.

However whatever logic is used to determine when a particular session has copied over to Apple health is either broken or needs more thought. I frequently have whole nights worth of data duplicated in Apple health. I can tell it’s duplicated data because each copy will have a separate “date added” time stamp but it’s clearly the same data. It seems that at certain times (either when a session starts or when it ends) ViHealth will sync the most recent session over, but at other times it will sync ALL sessions. I have a lot of sessions stores within ViHealth from before Apple health integration was added, about a years worth. I’m not about to go and try to sort it out manually, nor should I need to.

It would be nice if this were fixed, or at least explained. My phone reports Health to using 4.7GB of storage which seems quite excessive, and I believe ViHealth may be the culprit.

I was recently diagnosed with Afib with RVR. They had to shock my heart back to sinus rhythm AED pads. I’ve been on medication for over 6 months now to keep it under control. My heart appears healthy and normal to doctors. My young age has led my electrocardiophysiologist to suspect sleep apnea. A sleep study confirmed that’s most likely the case. Couple that with changing sleep rhythms of a graveyard work shift and drinking... well.. health issues can arise. I’ve quit drinking... mostly. And I’ve been using fancy gadgets like this O2 monitor and app to keep track of my events. I’ve been using it for about two months now. Syncs perfectly and works every time(provided I remember to charge it). It’s uncovering some interesting data. It even syncs with the apple health app! My only real gripes are that it doesn’t have an iPad optimized app or, as far as I know, a Mac OS app. It’d also be nice to have ways to export the data or print graphs to present to my doctor. My CPAP has an SD card that allows me to pull detailed data from. I would really like to be able to align the data pulled from the CPAP with the data I get from the O2 monitor. It’s still extremely useful. Just limited in it’s usefulness. 4 stars is fair in my opinion.

Device was purchased to monitor oxygen level for asthma. When sleeping sometimes I would feel like it would take me a bit longer than necessary to wake up on my own when an asthma treatment was needed. This device gets me awake before the asthma is too strong. Really appreciate it.
Would however like to make a suggestion. Please allow us to set heart rate alarms. One night I woke up with my heart rate at 130bpm. Would like to the device to wake me up before it were to get that high. Also certain people may like the idea of monitoring a lower heart rate.

Have used the device for several months and happy, finally just updated app tonight. It’s pretty straight forward.

Recently, ViHealth had an update that seems to be a complete ground-up rewrite. In this case that was a good idea; the old one was glitchy, with frequent crashes and an interface for the different devices (I have three) that looked like each was written by a different person and they didn’t talk to one another; even the interface to switch devices was different depending on which you were currently in.

The new version fixes all that; there’s a consistent style, and it’s more reliable. The blood pressure monitor has an export feature that gives a nicely formatted PDF or a CSV. Nice update!

ViHealth was super easy to install and use. My ring uploads very quickly and I get a chart and graphs of information I am still learning to understand. I have used the setting to change the vibration to strong so that it wakes me if my oxygen level falls below a point that I can set (currently set at 88.) My entire family has tried it and the results from person to person were consistent. For example, my average oxygen saturation falls in pretty much the same range every night, whereas a family member has a completely different range and has gotten their own results nightly. One member consistently scored quite low, took the results to his doctor, and was sent for a sleep study. I think this device has great potential.

I’m keeping an eye at heart rhythm and rate while I have an Afib episode, and afterwards to make sure I don’t raise my heart rate too much. It’s great the device buzzes when going over a rate you can define yourself. Message to developers: please do not change how ViHealth works. It’s perfect! The heart rate screen and ECG screen are very handy. The only thing I wish for is a much longer (scrollable) timeline for heart rate.

Update June 10, 2023: WOW! They added in-app ECG analysis. Game changer! I will be traveling over summer it will be a great tool! Message fo developers: please please please do not remove this feature. I’d like to be able to be able to use it through August of this year.

10 years ago I went though a period if sleep apnea, waking up gasping for air. A sleep study confirmed it and recommended a CPAP machine which I declined. Later I bought the O2 ring which I credit for reducing sleep apnea episodes to almost zero. I think the alarm waking me up when the O2 level goes down to 88% has somehow trained my brain to avoid that. I can’t prove this but I sleep much better and that’s good enough for me. Notes: 1. Registration is not required to use ViHealth . You can create a user without registering or use it unnamed. 2. I have not experienced pairing problems. 3. The interface was better before that last update.

The 02 ring looked cool, and I was bummed to see an app with ratings as bad as this. I’ve been using ViHealth for a week and have literally zero complaints. This ring gives very good data on pulse rate and blood oxygen levels. There are really useful write ups after every day that help you analyze the data, and the graphs can be viewed from a whole night perspective or viewed in. I honestly can’t think of any desired features it doesn’t have. So I’m not sure why the universal response for ViHealth is as negative as it is.

ViHealth and O2 Ring work flawlessly. I can create a PDF of my nights HR, O2, and movement. But best of all, using the this app iPhone app, I export this nightly data into OSCAR to overlay on my nightly CPAP data. For example, I can see when a sleep arousal caused my HR to increase, or when getting out of bed to pee caused my O2 to momentarily drop. With the movement data I can see when sleeping on my side caused my leak rate rate to increase causing a sleep event. To be clear, I need the O2 Ring, this app app, and OSCAR working together, to give me a complete picture of my sleep. An alternative is to use the O2 Ring with SleepHQ.