Contact ROW8

Contact ROW8 Support


Company Name:

About: ROW8 brings you the latest Hollywood movies, fresh from their theatrical runs
and available to you before subscription streaming services. No subscription
charge ever, you pay only for what you watch.


 
  2026-01-15

ROW8 Customer Service 💢

Hard-to-find customer service info can be a red flag. Is ROW8 Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Philo



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit ROW8 Website

Privacy Policy: http://www.row8.com/privacy

Developer: Philo, Inc.





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6 Most reported problems 😔💔

3.1 out of 5
Angela
2026-04-17

I can't get the dollar off the movie off my screen and I don't know how to do it.So you guys need to fix it or I am gonna cancel you right away.So fix it now because I'm getting p*****Cause I want to watch a movie.I'm getting f****** p*****

Karen Harris
2025-11-08

Please Cancel my subscription

James Mast
2025-04-03

Paid for a movie and it stopped playback in the middle and said to play on a different device like a Visio TV or Apple TV. If it starts on my Roku tv it should finish on my Roku tv. No excuse for this.

DO NOT USE!

2025-03-12

by C__day

Sounds like a great deal,BUT they do not care about their customers, they care about the $. First movie rental was great, 2nd movie was lagging and picture quality was bad-I was not able to watch the whole movie. I contacted them and they refused to refund me the $5.00. Had they refunded me I would of continued to use them and give them another chance, but if your more concerned about the $5.00 then in the long run a long standing customer well then good luck because your not going to get far. People read reviews and they also tell others about their experiences. They said that there was steps that I could have done to fix the problem, but I did try to fix it before I requested a refund. I rented from Prime, redbox and numerous other movie rental apps and if I ever had problems they always refunded me without question! I finally got my money back after multiple complaints to PayPal and Roku!

Unfortunate App (No Surround)

2025-03-13

by Rronniep

Be careful with this app. The devs purposely neglect to inform the user that all movies available are only in stereo. If you’re expecting an immersive aural experience, go with a more premium app, as this garbage isn’t ready for prime time and will offer a paltry stereo feed. When emailing about a refund for misleading their users (lacking to divulge the stereo only bit), I was not granted one, only a “sorry for the inconvenience” stock reply. Beware!

Scammers

2025-03-14

by Khaleighsi

I paid $2.99 twice for the same movie and it won’t play. Not to mention on the app it says I have no order history, my bank account says otherwise. This is the most disgusting app i’ve ever come across, save your time and money. Hopefully Row8 goes out of business sooner rather than later.




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Why should I report an Issue with ROW8?

  1. Pulling issues faced by users like you is a good way to draw attention of ROW8 to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a ROW8 customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ROW8.


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